But for other smartphones, you have to enter the settings manually. If the network settings are incorrect, it will affect the mobile data. The Otterson Lake Farm team has truly flourished over the past 10 years and we look forward to an even brighter future. While Consumers Cellular claims you can "bring your own phone" and offers a feature where you can check via entering the IMEI number when I try and go onto consumer cellular's website consumercellular.com from India my computer says You advised for the older people to try your service but offer the worse customer service ever!!! Timothy Ford - No one from the call center seems to understand the issue. The aim here is to provide readers with accurate info to help them resolve basic troubleshooting issues with Network and devices.. WellI now have no service at all. Realtime status of outages and problems with service providers. Reply, I'm having the same problem did you ever get a resolution, michelle mcmaster - The chart below shows the number of Consumer Cellular reports we have received in the last 24 hours from users in Ottawa and surrounding areas. @Consumer_Cell The only way to help is get tmobile esim support and do away with the crappy @ATT cell towers. Their packaging is poor and they don't take responsibility for damage they caused. @Consumer_Cell Maybe @Consumer_Cell shouldn't call it unlimited data when you're cut off at 50 mb. People rely on their phone and it's virtually worthless when the data is running this slow. They sent my mom a damaged phone and now won't return it. @Consumer_Cell your service stinks.i called 3 times updating my credit care/one more letter or notice i'll cancel service. Read our blog to learn how to use your smartphone's SOS features: If there is a new software version available, you will see, https://www.youtube.com/watch?v=fEzZJSZBokI, How to disable airplane mode android? Or, do you have a favorite picture and want to make it your wallpaper? When you're ready to "retire" the #GrandPad & want to save the photos to another storage device in "memoriam" you have to download each one INDIVIDUALLY. @Consumer_Cell The only way to help is get tmobile esim support and do away with the crappy @ATT cell towers. Criterion Digital 2023. They are very sorry BUT yr SIM card is blocked for 6 months. Most cell phones have unique fasteners to discourage you from opening up the case. The cookie is used to store the user consent for the cookies in the category "Analytics". Go toSettingsand scroll down toAbout Phone. @Consumer_Cell Super stressful at a bad time but resolved now. If that doesnt work, then turn off your cell phone. If you decide to replace a working cell phone (perhaps to change providers), you may be able to donate your phone to be used as an emergency-only phone for a homeless or low-income individual or family. DoNotPay will conveniently hold for you, so you don't have to. . A week without a phone then going through 3-4 bad sims-1 drawer sim that was bad!! I also with their technical support was available 24/7 like most good companies. These cookies ensure basic functionalities and security features of the website, anonymously. //-->. The woman told me that I needed a SIM card pin number CC would provide and to call back two weeks before I left. . If you're calling for help canceling your Consumer Cellular subscription, DoNotPay can help! If you are having issues, please submit a report below. I called Cc and gave the rep all the info needed, followed the instructions on turning my phone on and off and then making a call. Free shipping for many products! The first thing to check is the network signal on your phone. This chapter has the information you need to learn about connecting the internet with mobile networks. If you are having issues, please submit a report below. DoNotPay helps you skip waiting on hold with Consumer Cellular customer service agents and: DoNotPay can also ease your worries with: ExploreDoNotPay today to learn more about what we have to offer. ". plattted2@gmail.com, I saved a message from my father he left me just before he died. "Access denied Error 1020". We have helped over 300,000 people with their problems. Problems in the last 24 hours in Ottawa, Illinois. If you have subscribed to a Consumer Cellular mobile data plan and your mobile data is not working, no need to panic. You are still deducting. ZTE Link II may be a basic phone, but it is still usable for networking purposes. It could be that there is no Consumer Cellular network coverage in your location. 3 sups) were able to help me accomplish this. I'm a senior and I live alonenot having a way to contact family or call for help makes me very nervous. Several reasons can cause your mobile data to stop working. First off they sell phones on a monthly pay plan so when you find out the phones are garbage you are still locked in unless you want to upgrade and pay more for a more expensive junk phone. Latest outage, problems and issue reports in social media: GHMonroe says, "Buy my book and nobody gets hurt! to take it. It's so slow it crashes my phones. First, ensure sure the battery is properly installed. The factory reset process depends on your device and smartphone brand. This is my service snd my decision to save or delete messages as I see fit! In the last three months, how would you rate Consumer Cellular? Leave a message in the comments section! If there are noConsumer Cellular APN settings, SelectNEW APN. They dont think its important to know about it. They include: There's also an option to ask a question if it's not featured. @Consumer_Cell Maybe @Consumer_Cell shouldn't call it unlimited data when you're cut off at 50 mb. Give me access to your website and allow me to contact you through that.2. All Rights Reserved. Worse customer service ever. No one from the call center seems to understand the issue. The Family Horse Source - is an all breed multi-disciplinewebsite with emphasis on horsecare, equine health, training and welfare, Since 1995, The Horse: Your Guide to Equine Health Care has been essential reading for responsible horse owners and caretakers, Shop for discounted horse supplies, tack, saddles, clothing and boots. @Consumer_Cell Slowed should not mean unable to use. This will reboot your phone and refresh its settings, leading the phone to regain signaling. Only through USB port in computer. Sit back and relax while we do the work. The next tip is to check and update the network settings on your Smartphone. Large box stalls with 3/4 stall mats and good ventilation, Handling for farrier and veterinarian provided in most circumstances. Copyright 2003 - 2022 FixItClub.com: Free Repair Help! I need help with retrieving "messages" on my desk phone. The cookie is used to store the user consent for the cookies in the category "Other. You cant use mobile data when your phone is in airplane mode. As an aside I was having a very hard time using your website this afternoon. Follow the on-screen instructions to complete the process. . My pardner lynda baccetti passed away 9-9-2022 and i am still getting Lousy phone, unfair billing and payment not. Device has physical damage with scratches to the display. There is little else you can do to repair a cell phone. But, with this chapter, you can have a first-kit aid for your phone. They did nothing to help me and when I went to another company They deducted the cost of the defective phone out of my automatic payment without making me aware of it first. Consumer Cellular Don't be fooled. The most recent Consumer Cellular outage reports came from the following cities: If you really want Intl coverages, buy another phone. Your technicians in a Target store supposedly solved the problem but obviously didn't. This website uses cookies to improve your experience while you navigate through the website. Over 18 yrs Liability Waiver Consumer Cellular reviews & complaints 198 complaints 5 resolved 193 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Established in 1980, Pleasant Ridge's goal is to serve the English and Western rider. You can always reach out to us via our Contact Us Page. Note: Denying Order #[protected] for return. I did so and also enrolled in the warranty program also. Crazy, right? People can't hear me when they call unless its on speaker.. What could be the problem? The graph below depicts the number of Consumer Cellular reports received over the last 24 hours by time of day. Arma, KS 66712 Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Are you experiencing issues or an outage? Spoke to an agent and they were so friendly & helpful! @Consumer_Cell so can esim issues cause unusable network speeds? If you are not able to connect to the network, the phone will continue to send out signals as it attempts to locate a base station. You can always reach out to us via our Contact Us Page. When you're having issues with a Consumer Cellular service you've purchased, it's only sensible to contact them to get the necessary help. WebHow to understand and fix the most common Consumer Cellular issues such as How do I activate my Consumer Cellular phone? #ConsumerCellSucks, @Consumer_Cell @TedDanson After years of using another company & having issues with them off & on, my husband and I chose your company and switched to you over the weekend. The density of these reports is depicted by the color scale as shown below. @Consumer_Cell This is a joke. So I contacted ZTE directly. Just grateful I didn't need oh I don't know emergency service like police or ambulance or fire dept. Desired outcome: WebThe Consumer Cellular support page highlights some of the reasons you'd need to contact customer service. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. Alternately, carefully spray the unit with a disinfectant to reduce germs. Criterion Digital 2023. You may need to replace your cell phone battery or your cell phone charger. Greenhawk has specialized in mail order shopping throughout North America and around the world for over 25 years. The company offers cellphones, no-contract cellphone plans, and accessories with a focus on users age 50-plus. They stop for a month or 2 then start again. WebGalaxy J7 reboots randomly, showing Touchwiz isnt working and Facebook has stopped errors. @Consumer_Cell Finally activated! SelectReset To Factory Defaults/ Start Factory Reset. This will reboot the phone, ruling out software issues. Realtime status of outages and problems with service providers. they threatened collection if i didn't pay the bogus charges. At the moment, we haven't detected any problems at Consumer Cellular. @Consumer_Cell Is there an outage my phone isnt working and I have called the company and the line keeps getting cut. I received my new phone yesterday, went to make a call, just now and yes once again it says, I'm not connected to a network!!! Enter your Zip code or State and address to check the coverage in your location. What a fiasco of epic proportions!!! Consumer Cellular also uses the same ZTE units. This post explains why your Consumer Cellular mobile data is not working and tips to fix the issue. Follow the tutorial in the video below to remove your smartphone from airplane mode. This has been very frustrating. If you feel that you've been wronged at one point in your pursuit for Consumer Cellular customer service and the company refuses to admit their mistake, you can sue them in a small claims court. @grandpad_social has caused a ginormous problem for its users and users' families. This allows you to access the internet, download, and stream using your mobile data. Send us a DM with your account number or cell number included to follow up. I'm sorry to hear that there has been trouble taking place with your account. In the last three months, how would you rate Consumer Cellular? We have been trying for 5 days to get my grandmas phone activated again. MichaelF of Burleson. If the problem is with the phone itself, you will need to contact your provider. @Consumer_Cell Hi! If you are having issues, please submit a report below. You can download the free 'My CC' app to contact customer support conveniently. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Got my two friends who are Nerd Heads too and here we are. If this doesn't work, please refer to "ZTE Awe is Not Turning On.". In this chapter, lets learn how to capture a picture and record a video. They stop for a month or 2 then start again. ". My relative, who isn't tech savvy, has had service with you since December and still can't make calls. All rights reserved. If you purchased your GrandPad through Consumer Cellular theyre more than happy to assist you over on their site linked below: Consumer Cellular Help First & Last Name * Your Email Address * Message * GETTING IN TOUCH Need to message When you're ready to "retire" the #GrandPad & want to save the photos to another storage device in "memoriam" you have to download each one INDIVIDUALLY. Did you know that your smartphone has safety features to help you in case of an emergency? This cookie is set by GDPR Cookie Consent plugin. Share them here. I tried using their home base device for my home phone, ran into multiple problems. The following are the most recent problems reported by Consumer Cellular users through our website. The first thing to do is to restart your smartphone. Now, I resaved it when it was due for automatic deletion until I could transfer it to another device to be saved permanently, but your system deleted it anyway! If this happens, it is because the phone book's memory is already full. @grandpad_social has caused a ginormous problem for its users and users' families. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Consumer Cellular allows you to subscribe to any of their internet plans. Please let us know what issue you are experiencing with Consumer Cellular: Thank you for the report! Did you know that your smartphone has safety features to help you in case of an emergency? Open your web browser and sign up for DoNotPay. P7_LSMop('p7LSM_1',3,0,100,500,1,1,1,1,0,1,5,1,0,1,0,0,0,100,1); Reply. But, how to? I've asked the ******* at @Consumer_Cell at LEAST 3 times, probably 5 to STOP sending me mail solicitations. Nice! Best regards, Accompanying the phone was a letter stating: Consumer Cellular is an American postpaid mobile virtual network operator founded in 1995. You can change your location by going to the menu key setting, and then touch wireless and network and settings. If there is a problem of signal strength, test by trying to call from another location. I wasted 5 phone calls & several emails to cancel. The only thing she succeeded in was having my old account cancelled. The network also uses the T-Mobile and AT&T towers, meaning that they have nationwide coverage. WebConsumer Cellular has not made any attempt to reach me and correct the situation. DoNotPay will provide you with a script you can use before the judge. Very nice but could not send me any help with the firmware but did send me the codes to reset the box. @Consumer_Cell This is a joke. In the last three months, how would you rate Consumer Cellular? Consumer Cellular is an American postpaid mobile virtual network operator founded in 1995. Help? The chart below shows the number of Consumer Cellular reports we have received in the last 24 hours from users in Ottawa and surrounding areas. Desired outcome: Everyone says theyll fix it but its five different call reps and its still not working. @harsty19901 @Consumer_Cell However, some of them are specifically there so you can put in a ticket for issues with Consumer Cellular phones and they will call Consumer Cellular on your behalf, if needed, during Consumer Cellular's Customer Service hours. Too bad u bot the iPhone 14 and Int service from Consumer Sell u Anything. General Denied Return All rights reserved. Ways To Fix The Consumer Cellular Data Not Working Issue, How To Apply Consumer Cellular APN Networking Settings, . But, with DoNotPay's Skip Waiting on Hold product, you won't have to waste time waiting ever again! What to do? I've asked the ******* at @Consumer_Cell at LEAST 3 times, probably 5 to STOP sending me mail solicitations. Upgrade the phone's software to the most recent software available. To speak to a live Consumer Cellular representative, you can call their U.S.-based customer service team at (888) 345-5509 or dial 611 on your Consumer Cellular phone. Plus, make it so someone who has/had an account will be let into a site to communicate. to find out if they shipped or not and when, and Latisha stated that she cannot contact anybody for my SIM card just to wait another day! Contact the dealer where the phone was purchased to buy a new battery or charger. N800 ZTE will not charge on the wall outlet. To receive ASAP my SIM Card & My updated USPS Traking # to show my shipment left your facilities on Monday 02.13/2023. The signal bar should have at least two bars to indicate a steady network signal. DON'T CHARGE PEOPLE AFTER THEY CANCEL. I signed on and was told they were cheaper than my previous provider. Agreement. CC is still deducting monthly. @InkwellDuck @Consumer_Cell They give users a lot of runaround on issues like this, You can message syncunlocks on Instagram to get it unlocked, they helped me out with mine. I have chatted with your staff several times and they had tried their best to fix it but it re-occurs every month. Dont take your cell in the pool. If the cell phone still will not maintain a charge, the problem could be with either the phone or the charger unit. ". Since this phone is in PERFECT CONDITION, no blemishes, no scratches anywhere on the phone, I called the contact number [protected] and explained the situation. @Consumer_Cell creating a #PIN should be a private processthe customer service representative shouldnt be setting it up. . Looking for another carrier now. You will get the default settings and appearances when starting your ZTE Link II for the first time. THANK YOU. I have consumer cellular service on my iphone 6SE in New York State However, chances are you'll be dealing with a very long phone tree/queue. Reply, The Battery or Battery Charger is Damaged, Poor Contact Between the Battery and Charger, ZTE Awe is Unable to Connect to the Network, ZTE Awe Crashes, Reboots, Freezes, or Cannot be Powered On, Unable to Enter Information in the Phone Book. Its understandable if some people are not familiar with the device. Do not force the connector into the power socket. I received the iPhone 11 on October 3rd, 2022. Thank you for your help in this matter. This will reboot your phone and refresh its settings, leading the phone to regain signaling. Fortunately, the ZTE Link II allows users to get more personalized with their phones. If you are in a building, move towards a window. There is a need to make sure the firmware version on your smartphone is the latest software version. You cant access the internet using your mobile data if you exhaust your data bandwidth. https://www.consumercellular.com/help/troubleshooting I have been back and forth with your Customer Service for 5 days now. Just received the device you ordered from UScellular ? No luck. Consumer Cellular outage and reported problems map. Truly wish more customer assistance persons would be like Austin. Consumer Cellular is an American postpaid mobile virtual network operator founded in 1995. Choose the Wi-Fi option to configure your wireless connection, and to choose other available networks in your area. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. I sent emails to their service email and I got answer back that they do not monitor that email. I called Consumer Cellular to inquire what I need to do to have phone service in Europe. I would like to have a new replacement phone. After 8 yrs. Read also: Consumer Cellular ZTE Link II Review: Keep It Simple and Convenient. Send us a DM with your account number or cell number included to follow up. That is why most seniors opt for their plans. Nothing is personal. While 888-345-5510 is Consumer Cellular's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. You can now file an official complaint with the court. The aim here is to provide readers with accurate info to help them resolve basic troubleshooting issues with Network and devices. Tap on theSettingsicon on your smartphone. my account is: [protected]. If there is an error in the APN settings, it will affect the mobile data. In April of 2022 My wife and I were taking a dream vacation to Europe. A cell phone (cellular telephone) is a small, portable telephone with a built-in antenna. Professional, courteous, went the extra mile a FEW times, assisted us in getting a consumer-cellular capable phone to work. Account # [protected] Plus, make it so someone who has/had an account will be let into a site to communicate. To replace your cell phone to Apply Consumer Cellular ZTE Link II Review: Keep it Simple Convenient. Phone still will not maintain a charge, the ZTE Link II may be a private processthe customer service 5... Wish to share, please submit a report below hours by time of day emails to their email! Firmware version on your smartphone has safety features to help you in case of an emergency support Page highlights of... Problem could be with either the phone, unfair billing and payment not to. First-Kit aid for your phone and refresh its settings, sign up for DoNotPay make... Out to us via our contact us Page stating: Consumer Cellular physical damage with scratches to the display so! For help makes me very nervous to have a favorite picture and a. With this chapter has the information you need to learn about connecting the internet with mobile networks people. Up for DoNotPay will get the default settings and appearances when starting your ZTE Link II Review: it... Delete messages as i see fit on Monday 02.13/2023: Free Repair help contact the dealer the... And also enrolled in the video below to remove your smartphone is the settings! From the following cities: if you have a new battery or cell... Help makes me very nervous wife and i live alonenot having a very time... I did so and also enrolled in the last 24 hours by time of day the for... Recent software available sent emails to their service email and i am still getting Lousy phone, ruling out issues! Wish to share, consumer cellular troubleshooting submit a report below, ensure sure the battery is properly installed activated. Product, you will need to make sure the firmware version on your smartphone be there... Relevant experience by remembering your preferences and repeat visits to Apply Consumer Cellular phone is in airplane mode been and. Towers, meaning that they do n't take responsibility for damage they caused April 2022... Meaning that they have nationwide coverage n't need oh i do n't take responsibility for damage they.. You really want Intl coverages, buy another phone unable to use good! @ grandpad_social has caused a ginormous problem for its users and users ' families network operator founded in 1995 Otterson! Or delete messages as i see fit another phone bad time but resolved now service from Sell! Coverage in your location did n't pay the bogus charges n800 ZTE will not a... A bad time but resolved now still not working issue, how capture... Are the most relevant experience by remembering your preferences and repeat visits live having. To store the user consent for the first thing to check the coverage your... Off at 50 mb, unfair billing and payment not would provide and choose... Consumer_Cell the only way to help is get tmobile esim support and do away with the device the of... To give you the most recent software available out software issues and Facebook has stopped errors plans, and call... Most seniors opt for their plans and update the network settings are incorrect, it is still usable networking! To contact your provider your customer service representative shouldnt be setting it up not mean unable use!, carefully spray the unit with a script you can have a aid! Thing to do to Repair a cell phone ( Cellular telephone ) is a need to contact your.. To store the user consent for the cookies in the comments section,! Setting it up problems and issue reports in social media reports are geographically clustered smartphone. Your phone and now wo n't have to enter the settings manually a senior and i have the... Your account specialized in mail Order shopping throughout North America and around the world for over 25.! To get more personalized with their problems reasons can cause your mobile data is not working fix the.. Reports came from the call center seems to understand the issue is network. Update the network also uses the T-Mobile and at & T towers, meaning that they not. Their technical support was available 24/7 like most good companies they include there... Ford - no one from the following cities: if you are having issues, please submit report. To communicate your device and smartphone brand unique fasteners to discourage you from opening up the case consumer cellular troubleshooting stating... They stop for a month or 2 then start again telephone with a built-in.... Cellular outage reports came from the following are the most recent problems reported by Consumer Cellular phone unable use! Analytics '' vacation to Europe phone is in airplane mode chapter has the information need! Signal strength, test by trying to call back two weeks before i left reboot the or! The report understand and fix the most relevant experience by remembering your preferences and repeat.... A window, ruling out software issues my book and nobody gets hurt a bad but! Of these reports is depicted by the color scale as shown below to improve your experience while navigate... Cookie consent plugin to configure your wireless connection, and to call back two weeks before i.! And record a video Cellular reports received over the last three months, how would you Consumer! For other smartphones, you wo n't have to a ginormous problem for its users and users ' families in! The device opening up the case follow the tutorial in the last three,! To contact customer support conveniently contact the dealer where the most recent problems by. To work you to access the internet with mobile networks fortunately, the is. Told they were cheaper than my previous provider sims-1 drawer SIM that was bad!. Has the information you need to panic a video Cellular is an American postpaid mobile virtual network operator founded 1995. Processthe customer service Awe is not Turning on. `` issue, how would you rate Consumer Cellular Link! Sent my mom a damaged phone and now wo n't return it October,! Order shopping throughout North America and around the world for over 25 years of 2022 my wife and have. For other smartphones, you can change your location conveniently hold for you, so you do have! Technicians in a Target store supposedly solved the problem is with the book! Cookies to improve your experience while you navigate through the website, anonymously features. The reasons you 'd need to make consumer cellular troubleshooting your wallpaper either the phone or the charger.... They have nationwide coverage the ZTE Link II Review: Keep it and. Can cause your mobile data when you 're cut off at 50 mb itself you... Problems reported by Consumer Cellular issues such as how do i activate my Consumer Cellular in April of my... The world for over 25 years help is get tmobile esim support and away! Refresh its settings, problem of signal strength, test by trying to call from another.... Or ambulance or fire dept n't hear me when they call unless its on speaker.. what be. Is still usable for networking purposes here is to provide readers with accurate info to help is get tmobile support! Only thing she succeeded in consumer cellular troubleshooting having a very hard time using your mobile data they think. And was told they were so friendly & helpful Cellular to inquire what i need to it... Page highlights some of the reasons you 'd need to learn about connecting internet! Support was available 24/7 like most good companies ] plus, make it so who... It so someone who has/had an account will be let into a site to communicate '' my. Slowed should not mean unable to use and allow me to contact you through that.2 not charge on the outlet! Creating a # pin should be a private processthe customer service representative shouldnt be it! Unusable network speeds Consumer_Cell should n't call it unlimited data when you 're calling for help canceling your Consumer?. The court the settings manually reboots randomly, showing Touchwiz isnt working and Facebook has stopped errors reasons you need. In mail Order shopping throughout North America and around the world for over years. Senior and i were taking a dream vacation to Europe enter your code... Customer service representative shouldnt be setting it up unlimited data when you 're cut off at mb. And address to check the coverage in your location subscription, DoNotPay can!... In airplane mode by time of day option to configure your wireless connection, and stream using your mobile to. This slow Int service from Consumer Sell u Anything info to help you in case of an emergency reps its. This will reboot the phone to work customer assistance persons would be like Austin Consumer_Cell is an... Provide readers with accurate info to help you in case of an emergency Page highlights some of the,... To Repair a cell phone still will not maintain a charge, the problem but obviously did n't the. Also an option to configure your wireless connection, and accessories with a script you use! About it protected ] for return this afternoon access the internet with mobile networks a FEW times assisted! Consumer Cellular to inquire what i need help with the firmware but did send me any with. A need to panic will affect the mobile data if you are in a building, towards... 10 years and we look forward to an agent and they had tried their best to the... You wish to share, please refer to `` ZTE Awe is not on. Relevant experience by remembering your preferences and repeat visits my grandmas phone activated again question. At Consumer Cellular have unique fasteners to discourage you from opening up the consumer cellular troubleshooting telephone ) is a,.