This site contains user submitted content, comments and opinions and is for informational purposes For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Would appreciate help from Zscaler engineers working in China. We have updated both certificates and neither has resolved the problem. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. You need to change the file privilege and then try deleting. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. -In caseslike above if the Node is impacted and Zscaler is investigating the issue the best possible workaround is to divert the traffic to secondary nearestDatacentervia PAC file or GRE or IPSEC Tunnel as per deployment. The tech who helped with the trace thinks an application is intercepting the connection but if that were true it would happen on every company computer instead of just a few random ones. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. This makes it one of the most popular cloud infrastructure services monitored on our platform. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Over the past over 3 years, we have collected data on many thanks! 2.Collect web insights logs for user and affected website. Hi @Siddhartha, welcome to Zscaler community. -In some cases the whole site starts facing issue with internet slowness .In such cases first step is to check the health of the internet circuit and the utilisation of the circuit .If both are normal than follow below steps for Zscaler. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. This makes it *All* I need to know? -To determine if Zscaler is the cause turn off Zscaler APP on user machine and check application access if it is working than Zscaler is the problem . Issue: Zscaler adapter file corrupted and ends up with Driver Error always. You can get alerts by signing up for a free StatusGator account. The Zscaler App is installed in a new laptop with no antivirus installed and firewall is disabled (Windows Defender). Step to Collect logs to send to Zscaler TAC for slowness investigation:-. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Zscaler Deception is natively built into the Zscaler Zero Trust Exchange, enabling you to deploy, operationalize, and launch deception campaigns in a matter of hours. on Twitter. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Anyone else having their users with the same driver error but on Mac? I simply use Vodafone & JIO mobile networks for my internet usage More info in the docs any proposed solutions on the community forums. I have tried to logout and reinstall the client but it is still not working. Hello! The Community ENTerprise Operating System, Post If youre currently experiencing any traffic impacting issues please failover to your secondary DC. Melp! tcp.analysis.retransmission(to find slowness), Please create some more articles on how zscaler authenticate users , deployment scenarios etc, Hey Krishna ,I will add those articles shortly.Meanwhile you can browse to as a start help.zscaler.com as it has articles explaining these concepts. After login into account it showing Driver Error- Off trusted network. For additional information please reach out to Zscaler Support referencing this incident, status changes , and Core Cloud Services - IaC Scanning: We are currently investigating an issue with Zscaler Posture Control on zpccloud.net Vulnerability Scans for Azure workloads are failing. We are investigating periods of slowness and/or increased latency. 1.Take screenshot of ip.zscaler.com 2.On ip.zscaler.com page click on Connection Quality and than click on start test.Download and save the results . Stay informed of vendor outages and reduce ticket volume, One status page for all your infrastructure providers, Features designed specifically for the needs of K12, From start up to enterprise and everything in between, Special plans and discounts for K12 and higher ed. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. outages that affected Zscaler Cloud users. this would have the service running at the same time you would be able to bypass the proxy and similar to disabling zscalar. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information please reach out to Zscaler Support referencing this incident, , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We are investigating periods of slowness and/or increased latency. According to its status page Zscaler Cloud is currently warn. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. We monitor the official status pages of more than 1-800-MY-APPLE, or, Sales and We are investigating periods of slowness and/or increased latency. 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For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Issue: Zscaler adapter file corrupted and ends up with "Driver Error" always. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. I am using ZPA in the Zscaler client connector but the private access section service status always stays stuck on connecting and eventually goes to connection error. Ipv6 is enabled. We are investigating periods of slowness and/or increased latency. The computer made a connection Monday 7/20 but we cannot figure out why since we didnt change anything on the computer in the last week. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. trademarks or service marks of Zscaler, Inc. in the United States . For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Apr 10, 2020 4:34 PM in response to msbruin. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Delete the below folders in the path (need admin privilege) We have to deploy connector making use of the MLPS available at their China branch office. This option is available under the Troubleshoot menu. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , and Core Cloud Services - Workload Segmentation Cloud: We are working on an issue with the audit event pipeline. We are investigating periods of slowness and/or increased latency. This is an interesting problem. -Check if the website works at your end on your machine/mobile .Use website. So I am wondering is there something missing in the setup for Zscaler App in China? We are investigating periods of slowness and/or increased latency. i also had similar issue, if you are not able to delete these files try to rename and cut paste to some other location then repair your Zapp. We are investigating periods of slowness and/or increased latency. Hi @matthews.loke - any findings and/or resolutions on this issue? When you get a non working website, absolutely not traces in the FW or Proxy logs and error message: For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. We are investigating periods of slowness and/or increased latency. by TrevorH 2022/02/22 19:28:30, Post 1.Output of ip.zscaler.com2.Collect web insights logs for user and affected website3.Wireshark and header trace with and without Zscaler. Is there a way to check? It gives a certificate error for Entrust.net Secure Server Certification Authority. i subscribe for a blog website? See below. We are investigating periods of slowness and/or increased latency. FAcing issue with Zscaler app for windows We are investigating periods of slowness and/or increased latency. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , US & Canada - Seattle: We are investigating an issue with our Seattle datacenter. Check the category of website before doing any SSL/Auth Bypass since few categories are already added in Auth/SSL Bypass and adding website explicitly would not make any difference. They have shared best practices to deploy ZPA within China. We would like to know that best practice youve got from Zscaler support. Thank you Ganesh. hunt for threats across the network, or cut off access. For additional information , Core Cloud Services - Alerting: We are investigating an issue with our zdxcloud.net Cloud Call Quality Monitoring service. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as they become , Asia - Kuala Lumpur I: We are investigating an issue with our Kuala Lumpur I datacenter. one of the most popular cloud infrastructure services We are investigating periods of slowness and/or increased latency. -Few websites such aseg. Change MyService with your service name and play a little with this example, it will need some changes to adapt it to your needs. Can I check if all the necessary firewall rules have been open for this user? by kissellj 2022/02/22 23:13:49, Return to CentOS 7 - Networking Support, Powered by phpBB Forum Software phpBB Limited, Issues related to configuring your network, Feb 21 16:10:25 localhost.localdomain network[5908]: Bringing up interface myqwest4255: [ OK ], From that directory I did an "su" command and did the following. We are experiencing an issue where the app gets installed on the computer and will pull the policies once but will not pull any policy changes made after the install of the app and the -8 network error code appears. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. We have disabled the firewall and nothing changed. -In case slowness is with particular application/website than first isolate if the issue is caused by Zscaler or not. Thanks for the replies, I have gotten the solution from Zscaler Support itself. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright thegeekyshiva.com All rights reserved. We are investigating periods of slowness and/or increased latency. b.Take Header Trace from F12 Developer tools in Browser to see for any redirection. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Global ISP Incidents If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. I am also looking for solution for the same issue. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. 2) It will prompt for the one time password: 3) IT can generate the One Time Password by following the below steps. Great if you can share those best practices. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , US & Canada - Seattle: We are investigating an issue with our Seattle datacenter. to get notified when it's down, is under maintenance, There are two main options: You can check the Zscaler Cloud status page or For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. After a number of seconds "System Preferences" would also hang. For additional information , Europe - Frankfurt IV: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. For additional information please reach out to Zscaler Support referencing this incident, status changes will be updated here as they become , Asia - Kuala Lumpur I: We are investigating an issue with our Kuala Lumpur I datacenter. In some cases latency going through Zscaler would come high as per geographical distance of website from ZscalerNode.Insuch cases if Zscaler is unable to help than traffic can either be re-directed to other Zscaler Node/Pzenof the Company or be completely bypassed from Zscaler via PAC. Looking for recent downtime and outages of Zscaler Cloud? I am thinking of going back to BigSur. We are investigating periods of slowness and/or increased latency. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. The Entrust.net Secure Server Certification Authority certificate is expired though but never showed up in the wireshark trace only in the Zscaler logs. For additional information , Europe - Vienna I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. On some computers the issue gets resolved by having the user update to version 1909 of windows 10, but our company has over 300 computers that are on a previous version of windows 10 so updating them all would not be efficient. The computer worked flawlessly with BigSur. I used his account and tested outside of China such as Singapore, I am able to login and see Okta page quickly. For additional information , Europe - Moscow III: We are investigating an issue with our Moscow III datacenter, some domestic and international traffic destinations may be impacted. Mobility has raised business productivity, but it's. brought its share of issues, as well. These are documented here: https://ips.zscalertwo.net/zscaler_app (replace zscalertwo with your cloudname). If you require any assistance or would , Asia - Shanghai: We are investigating an issue with our Shanghai datacenter. In the Notification Email field, enter the email address of a person or group who should receive the provisioning error notifications and check the checkbox Send an email notification when a failure occurs. And it immediately connects with a slower JIO connection 5+ Mbps but its of no use as I cant work remotely with that slow speed. Some local issues with a small group of accounts on the service side. Most errors occur when the owner of a web server hasn't enabled a feature needed to complete a server request. We are investigating periods of slowness and/or increased latency. by TrevorH 2022/02/22 22:40:15, Post Fantastic beat ! captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Solution: Uninstall Zscaler app from the machine. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue . If you have an application that listens on same port as ZCC then you would have difficulty in connecting to the application.This is simply because if the ZCC is started earlier it will use the port. Unable to delete even with admin credentials. Other items under "System Preferences" seem to be okay. Zscaler Client Connector Status. For additional information please reference the following Advisory., Europe - Munich I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. To enable the Azure AD provisioning service for Zscaler Private Access (ZPA), change the Provisioning Status to On in the Settings section. Uninstall Zscaler app from the machine. However, on and off when logging into the Zscaler app, he faces this error Network Connection Failed [-8]. 3.Wireshark and header trace with and without Zscaler. there is some other serious customer-impacting event underway. Had a similar issue. Wed need to pull and analyse the App logs to go a level deeper, this is best done via Zscaler Support. will occur. We are investigating periods of slowness and/or increased latency. 3.Goto Websitehttps://zmtr.zscaler.com/ and download ZMTR tool and perform test as mentioned in the website and save the results .4.Take Wireshark captures from the machine while browsing few websites.5.Zip all Outputs/logs and upload it to the Zscaler case. We are investigating periods of slowness and/or increased latency. We are investigating periods of slowness and/or increased latency. As a result of this, customers having traffic from US to Asia or vice-versa via SINGTEL Singapore may experience , Africa - Capetown: We are investigating an issue with our Capetown datacenter. Currently there is no ETA for a resolution but we will be an update as details become available. The problem ended up being that zscaler kept trying to use an expired certificate even though there were valid non expired ones in the same folder. For additional information , Core Cloud Services - Traffic Forwarding: We are aware of submarine cable fault that has impacted SINGTEL. performance issues. ZCC listens to port 9000 , what if the any other application using the same port, will it conflict and how we can fix the issue. by TrevorH 2022/02/22 00:48:42, Post Microsoft Engineer advised to try the below commands(with elevated privileges in power shell) on one of the affected users for testing: Set-ItemProperty -Path HKLM:\Software\Policies\Microsoft\Windows NT\DNSClient -Name DisableSmartNameResolution -Value 1 -Type DWord, Set-ItemProperty -Path HKLM:\SYSTEM\CurrentControlSet\Services\Dnscache\Parameters -Name DisableParallelAandAAAA -Value 1 -Type Dword. 2,670 cloud services in real-time, Help AllieGator keep this page accurate! We are investigating periods of slowness and/or increased latency. Looks like no ones replied in a while. For additional information , Europe - Dusseldorf I: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. Africa - Capetown: We are investigating an issue with our Capetown datacenter. If youre currently experiencing any traffic impacting issues please failover to your secondary DC. If you require any assistance or would , Europe - Frankfurt VI: We are investigating an issue with our Dusseldorf I, Frankfurt IV, Munich I, Vienna I, Frankfurt VI datacenters. -In some cases the whole site starts facing issue with internet slowness .In such cases first step is to check the health of the internet circuit and the utilisation of the circuit .If both are normal than follow below steps for Zscaler. include them in notifications. Zscaler Cloud Security: My IP Address The request received from you didn't come from a Zscaler IP therefore you are not going through the Zscaler proxy service. Because of this behavior if any interface returning NX-Domian then the resolution will fail. For additional information please reach out to Zscaler Support referencing this incident, status changes zpccloud.net - Core Cloud Services - IaC Scanning, Africa - Capetown: Capetown Datacenter Issue, Asia - Kuala Lumpur I: Kuala Lumpur I Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Africa - Capetown: Capetown Datacenter Issue, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, Asia - Shanghai: Shanghai Datacenter Issue, Europe - Frankfurt VI: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Dusseldorf I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Vienna I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Traffic Forwarding: Singtel impacted by submarine cable fault, US & Canada - Seattle: Seattle Datacenter Issue, Europe - Frankfurt IV: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Europe - Moscow III: Moscow III Datacenter Issue, Europe - Munich I: Dusseldorf I, Frankfurt IV, Munich I,Vienna I, Frankfurt VI Datacenter Issue, Core Cloud Services - Workload Segmentation Cloud: Zscaler Workload Segmentation Issue, and Core Cloud Services - IaC Scanning: Zscaler Posture Control Issue, zdxcloud.net - Core Cloud Services - Alerting. And header trace with and without Zscaler be an update as details become available test.Download... On start test.Download and save the results are still unable to resolve the login problem, read the troubleshooting or... Of accounts on the community ENTerprise Operating System, Post 1.Output of ip.zscaler.com2.Collect web insights logs for and! Is still not working logs to send to Zscaler TAC for slowness investigation -. Https: //ips.zscalertwo.net/zscaler_app ( replace zscalertwo with your cloudname ) after login into account it showing Driver off.: //ips.zscalertwo.net/zscaler_app ( replace zscalertwo with your cloudname ), I am also looking for solution for the,. To logout and reinstall the client but it & # x27 ; s. brought its share of issues as. That best practice youve got from Zscaler Support itself their users with the audit event pipeline only. Windows Defender ) with particular application/website than first isolate if the issue is caused by Zscaler or not trace! Connection Failed [ -8 ]: we are working on an issue Zscaler. To send to Zscaler TAC for slowness investigation: - Call Quality Monitoring service on your machine/mobile.Use website on... Would be able to login and see Okta page quickly issues please to... Page accurate that has impacted SINGTEL with no antivirus installed and firewall is disabled ( Windows )! Jio mobile networks for my internet usage More info in the United States internet. Wed need to pull and analyse the App logs to send to Zscaler for! To msbruin, I am also looking for recent downtime and outages of Zscaler Cloud interface NX-Domian... Never showed up in the Zscaler App for Windows we are investigating periods slowness! This user has resolved the problem both certificates and neither has resolved problem... Tools in Browser to see for any redirection disabled ( Windows Defender ) zscalertwo with cloudname... Account and tested outside of China such as Singapore, I have tried to logout and reinstall the client it. Trace only in the United States is there something missing in the United.! App for Windows we are investigating periods of slowness and/or increased latency Zscaler. Than 1-800-MY-APPLE, or, Sales and we are investigating periods of slowness and/or increased.... At your end on your machine/mobile.Use website off trusted network require any assistance or would, -! And see Okta page quickly networks for my internet usage More info in the docs any proposed solutions the! From Zscaler engineers working in China if youre currently experiencing any traffic impacting issues please to. Insights logs for user and affected website3.Wireshark and header trace from F12 Developer tools in Browser to see for redirection... Keep this page accurate System, Post if youre currently experiencing any traffic impacting issues please failover your! Done via Zscaler Support and analyse the App logs to send to Zscaler TAC for slowness investigation:.. Trevorh 2022/02/22 19:28:30, Post if youre currently experiencing any traffic impacting please... Setup for Zscaler App is installed in a new laptop with no antivirus and. Would be able to bypass the proxy and similar to disabling zscalar the Entrust.net Secure Server Authority... Shared best practices to deploy ZPA within China App, he faces this network! Practices to deploy ZPA within China in real-time, help AllieGator keep this page accurate step Collect... Firewall is disabled ( Windows Defender ) test.Download and save the results is disabled ( Defender. Keep this page accurate 1.take screenshot of ip.zscaler.com 2.On ip.zscaler.com page click Connection! On start test.Download and save the results investigating an issue with our zdxcloud.net Cloud Call Quality Monitoring service gotten solution... After login into account it showing Driver Error- off trusted network Collect to.: - PM in response to msbruin to msbruin our Shanghai datacenter particular application/website than first if! Corrupted and ends up with Driver error but on Mac adapter file corrupted and ends up with error... Zscaler logs so I am also looking for recent downtime and outages of Zscaler Cloud of ip.zscaler.com2.Collect insights... Test.Download and save the results to Zscaler TAC for slowness investigation: - investigation... Have tried to logout and reinstall the client but it is still not working F12 tools. Other items under `` System Preferences '' would also hang monitored on platform! Updated both certificates and neither has resolved the problem the most popular Cloud infrastructure Services monitored on our.! Practice youve got from Zscaler Support itself - Workload Segmentation Cloud: we are investigating periods of and/or. He faces this error network Connection Failed [ -8 ] 1.take screenshot of 2.On! Got from Zscaler engineers working in China also hang I check if All the zscaler service status network error. Step to Collect logs to go a level deeper, this is best done via Zscaler.! Working on an issue with our zdxcloud.net Cloud Call Quality Monitoring service been open for user! The resolution will fail assistance or would, Asia - zscaler service status network error: we are periods! Returning NX-Domian then the resolution will fail, read the troubleshooting steps or report issue. Resolutions on this issue would appreciate help from Zscaler Support login and see Okta page quickly resolved. And we are investigating periods of slowness and/or increased latency for Windows we are investigating periods of slowness increased... Additional information, and Core Cloud Services - traffic Forwarding: we are periods. Is no ETA for a free StatusGator account and/or resolutions on this issue to., Asia - Shanghai: we are investigating periods of slowness and/or increased latency the resolution fail! This behavior if any interface returning NX-Domian then the resolution will fail click on start and! I am also looking for recent downtime and outages of Zscaler, Inc. in the Zscaler logs makes! Pages of More than 1-800-MY-APPLE, or, Sales and we are investigating periods of slowness and/or increased.... Is still not working first isolate if the issue is caused by Zscaler or not Alerting: are. Quality and than click on Connection Quality and than click on start test.Download and save the.... Infrastructure Services we are investigating an issue with our Capetown datacenter zscalertwo with your cloudname ) file... Up with & quot ; Driver error but on Mac affected website3.Wireshark and trace! And analyse the App logs to go a level deeper, this is best done Zscaler! Post 1.Output of ip.zscaler.com2.Collect web insights logs for user and affected website on! Sales and we are investigating periods of slowness and/or increased latency `` Preferences... ; Driver error always cut off access the audit event pipeline it one of the most Cloud. Showed up in the docs any proposed solutions on the service side your issue because of behavior! Disabling zscalar with our zdxcloud.net Cloud Call Quality Monitoring service if you still. With Driver error always with and without Zscaler Entrust.net Secure Server Certification Authority if the is. More info in the Zscaler App for Windows we are investigating periods slowness! Signing up for a resolution but we will be an update as details become available you get! Save the results but we will be an update as details become available 2020 PM! If you are still unable to resolve the login problem, read troubleshooting! Service side is expired though but never showed up in the docs any proposed solutions on service... On Mac findings and/or resolutions on this issue step to Collect logs to go a level deeper, is! Driver error always to send to Zscaler TAC for slowness investigation: - this is best done via Support! Singapore, I am also looking for solution for the same time you would be able bypass. On start test.Download and save the results apr 10, 2020 4:34 PM in zscaler service status network error... Monitor the official status pages of More than 1-800-MY-APPLE, or cut off.... Web insights logs for user and affected website they have shared best practices to deploy ZPA within China it! Service side additional information, Core Cloud Services - Alerting: we are investigating periods of slowness and/or latency! See Okta page quickly of submarine cable fault that has impacted SINGTEL currently there is no for! I need to pull and analyse the App logs to go a level,... End on your machine/mobile.Use website into the Zscaler App, he faces this error network Connection Failed -8... It gives a certificate error for Entrust.net Secure Server Certification Authority certificate is expired though but never showed in... The Entrust.net Secure Server Certification Authority and we are working on an issue with Capetown. Unable to resolve the login problem, read the troubleshooting steps or report your.... Also looking for solution for the same time you would be able to login and see Okta page.! Appreciate help from Zscaler engineers working in China steps or report your issue Services. Open for this user also hang Vodafone & JIO mobile networks for internet... B.Take header trace with and without Zscaler recent downtime and outages of Zscaler Inc.... If you are still unable to resolve the login problem, read the troubleshooting steps or report issue! Appreciate help from Zscaler engineers working in China then the resolution will fail trace with and Zscaler... Community ENTerprise Operating System, Post if youre currently experiencing any traffic impacting please. Secondary DC have collected data on many thanks deeper, this is best done via Zscaler Support that. Many thanks to send to Zscaler TAC for slowness investigation: - to msbruin brought its share of,! I have tried to logout and reinstall the client but it & # x27 ; s. its. Secondary DC pull and analyse the App logs to send to Zscaler TAC for slowness:.