Cafe, Kitchen and Restaurant Applications. Actually I sell AO Smith and if you would go to a Win company or another wholesale supply house you would get quality grade softeners and water heaters. However, if no or too little enters into the brine tank, then it affects the regeneration cycle, and then the water conditioner fails to reduce the hardness properly. For this, either call the water filter company to send the repairing person or test the hardness of the output water on your own. Mushing: If the salt in the brine tank is packed too loosely, it can change into small crystals. A thing you should know right from the start is that water softeners must not be loud. None of the buttons work (nothing changes on the screen when I press). However, there may be other reasons as well. If the pressure is normal, check out: Constant draining is the result of a system stuck in the regeneration phase. Control head does not measuring water flow or hardness. In the case of the misconfigured timer, you have to check the user manual to understand what to do when there is a misconfigured timer. We hope the tips above will help you repair water softener issues regardless of what brand you own. First Things First Identify the Problem, Tools Required to Fix Water Softener Problems, Water Softener Problems, Causes, and Repair Procedures, 1. Often, you might be simply using too much salt. Water Softener Problems With Water In Brine Tank, 6. AO Smiths water softeners are made from plastic, which isnt a vote of confidence as far as durability is concerned. Then clean the tank properly to fill it again with the water and salt. Most of AO Smiths water softeners require multiple products to make each system work efficiently. If you have to fix or replace parts, remember to follow the manufacturers instructions to avoid bringing other damages to the system. Download the general sales terms and conditions. The first thing to keep in mind is that when you purchase a water softener system for your home, youre making an investment that trickles down to everything you do involving the water usage in your home. The brands water softeners have few problems, and youll unlikely have issues with them. First, to fix a water softener clogged with salt, you will need a broom or a mop, a plastic container, a wet/dry vacuum and around 2 gallons of hot water. There are two common reasons why the water softener is not softening the water. By purchasing the wrong water softener system, youll end up spending more money down the line on all of the above plus ongoing maintenance costs. Required fields are marked *. Control head program wheel, not rotating. Unblock the blocked drain hose to allow the brine to draw during recharge. If your system is on the older side (or has experienced some damage), this valve can crack and leak. Worn out resin bed. Best Whole House Water Softener for Well Water With Iron 2023 Edition, How Many Grain Water Softeners Do I Need? Replace riser tube. So, to solve this issue, you can drain the tank manually and then clean it thoroughly afterward. The power loss protection feature is useful, preventing the system from forgetting your saved settings in the case of a power outage. That means you get everything you need in a single purchase, and they require less maintenance. Obsessively engineered, simply functional - protect your home from the effects of hard water. Additionally, it doesnt do your hair, skin, clothing, or dishes any favors, as it causes drying, fading, and stains. Before concluding, check the cables and make sure they are not damaged. Tankless Water Heater. Also, check the settings and the switches. Blocked drain hose and control might also be the reason behind the excess of water. It will draw brine into the resin tank but will not replace the drawn water back into the brine tank. (Complete Guide). If it is, then readjust its position to allow the unit to drain properly. Most water pitcher filters will work to give you pure, clean drinking water. AO Smith water softeners are good systems, but they dont blow us away. You should call in a plumber or have the water softener fixed professionally in case of low water pressure or a broken switch. If youve replaced the clip but the buttons are still not working, its worth replacing the gasket and nozzle. Use a screwdriver to push the water softener valve screw and turn it counterclockwise until the tab reaches the Brine or Rinse position indicator. Your email address will not be published. Sometimes, even if you've done everything the right way, you can destroy or damage one or more things. Thanks! Residential . Obsessively engineered, simply functional - protect your home from the effects of hard water. However, the brine tank may not refill for various reasons: Float switch: If this is the problem with your system, then first look at the float switch of the brine tank. Recommended Reading: How Much Salt Does A Water Softener Use? Read More Best Whole House Water Softener for Well Water With Iron 2023 EditionContinue, Read More How Many Grain Water Softeners Do I Need? If too little salt gets dissolved, the resin bed won't get clean and the water won't get softened. If the float switch is easy to move up and down and is in a straight position, then it is ok. As its name suggests, the Kinetico water softener doesnt use electricity; instead, it relies on the kinetic force of water to work and has no timer or buttons. (Complete Guide). Ill make the call to the expert to solve the issue and install a new water softener at my grandfathers property. No salt in the brine tank. If you notice the salt level in the brine tank stays the same over time, it means no salt is used. Thats it. She holds degrees in Print Journalism and We may earn compensation from some providers below. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. Perhaps youll be able to hear it during the regeneration cycle, but it must still be relatively silent, and the sounds must be smooth, like those of a running engine. It is necessary for you to test the hardness level of the output water. Manual for 1500 - 3000 models. Although this could be an annoying issue, the solution is relatively simple. Judging by the warranties for the AO Smith soft water systems, we can deduce that the electronic components are designed to last for around five years, and the tanks and control head are designed to last for beyond 10 years. Find the right water treatment products for your needs. You can prevent this issue by adding a mineral cleaner to the resin tank and setting more frequent regeneration cycles. Keep in mind that the water softener stops working due to a wide variety of reasons. smith below:https://youtu.be/cDkADhlbw6IA.O. Find the right water heater for your needs. (Important Facts Explained)Continue, Read More Water Softener Leaking: (Reasons And Solutions)Continue, Read More Best Sediment Filters for Well Water (Reviews & Guide 2023 Edition)Continue, Read More How Much Salt Does A Water Softener Use? If this is the problem with your system, then first look at the float switch of the brine tank. Therefore, AO Smith customers end up paying more and having to do more to keep their water softeners in top shape. My incoming water is about 28gpg, and treated water comes out at about 3-4 if I am not . The cause of this issue is a damaged rubber gasket nothing severe and straightforward to fix without spending heaps of cash. Of salt to regenerate. A place where people can come to learn and share their experiences of doing, building and fixing things on their own. Are these systems an exceptional value for money? Check that the water softener is plugged in and powered on. For the second reason, we have discussed the salt bridging earlier. They also require constant filter changes, which are also sold separately. Smith 35000-Grain Water Softener System. If the digital readout is only displaying the time, even after the unit has been unplugged and reset, there may be an electronic issue that will need to be looked at by a professional. A.O. Set the water softener on bypass mode to prevent water from entering it. Your everyday schedule can be disrupted by any water softener issue. AO Smith water softener troubleshootting We have a AO smith 40000 water softener installed by a plumber around 6 months back. This means that we have third-party proof that AO Smiths systems are capable of industry-standard water softening. Hello! Just be aware that its not as solidly built as some of the best traditional two-tank water softeners. You may need to make plumbing repairs if the drain line is clogged or damaged. This happens mostly when the softener experiences a long power outage. We already said that water softeners arent as complex as they look, and fixing them requires only a few tools. Some of our recommended water softener alternatives are: An AO Smith water softening system typically regenerates every 10 to 14 days. Water Softener Problems With Water In Brine Tank 2. To schedule a repair, please contact one of these local service providers directly. This build-up can sometimes form salt bridges at the tanks base, preventing your system from softening the water. To solve the problem, you must first order a new gasket. Turn the valve back to its service position and check for any leaks. Before ordering a new clip and changing it, you should check the power source and ensure the appliance is plugged in or that the socket works appropriately. By doing this, your system will be recharged the following day or night. The bypass valve is usually positioned on top of the water softener media tank. Filter. The drain hose could also be clogged, so brine may not be flushed during the regenerating cycles. Brine is not drawn from the tank. My grandfathers house has yellowish water that is dirty since it did not go through a water softener. Spec sheets. Box 245008 Milwaukee, WI 53224 Puronics IS an all-in-one water softener system. You should replace the whole water softener when the resin bed gets damaged. Beyond office hours a message can be left via the telephone system. Check the brine tank and plumbing for clogs and remove them. First, the control valve is set incorrectly. Looks like softener is not working as water before and after the softener is having same hardness. 1 year experience video on water softner A.o. Wondering what to do. Yes. . However, the most common problems reported include unresponsive control panels and water softener error codes. More often than not, brown water is caused by worn-out plumbing or high amounts of dirt and sediment in the water feed. I did, the hardness level should be set at your incoming water supply (120ppm for you is ~7gpg, so you should set your hardness to 7 if I am not mistaken). Please enter your zip code to find a service provider who is authorized to provide service for your water heater. Smith Water Technologies. Your email address will not be published. If this method doesnt solve your issue, you should seek professional help or send your water softener in service. Water softeners need to run their regeneration cycles to work correctly, but sometimes they may fail for several reasons. A.O. The softener stops working after reaching its capacity and provides hard water to meet your demand. Lets delve into it. Your softener might be full of water if the system isnt fully draining during a regeneration cycle. Required fields are marked *. Low water pressure could be another cause of why your system might be stuck in the regeneration mode. AO Smith Water Softener Problems Here are some of the problems that have been mentioned in reviews regarding AO Smith water-softening equipment: Self cleaning pre filter is small What a great idea by this company to place a built-in prefilter in the system. Therefore, having water hardness test kits available is always useful. (Explained for Homeowner), Is Soft Water Safe to Drink? Am not sure why salt in the brink tank is decreasing when softener is not reducing the hardness. How Durable Are AO Smith Water Softeners? Also, sometimes, the salt bridge forms at the bottom of the tank. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. The second reason is the salt bridging or salt mushing. The Puronics Water Softener by the GoodFor Company, on the other hand, is tested and certified by all three organizations to ensure their customers health and safety. 600 17th Street Suite 2890 SouthDenver, CO 80202. Please check later - it'll be ready for purchase again soon. I have an AvantaPure 269 water softener that was here when I moved into my home. Salt sensing technology adapts to your water usage using less salt, water and energy. Water softeners arent delicate, but you can prolong their lifespan with just a bit of maintenance. However, what to do when the brine tank water is too low? To make sure that the problem is due to salt bridging, take anything long such as a broom or a piece of steel, and try to push it down to the bottom of the tank. While most wont have issues with valves blocking the brine tank, it remains a possibility. Does the water softener supply all of the taps in the house or only some? Your email address will not be published. Your soft water demand may also exceed your systems capacity. Set the float valve lower to fix the problem. ST. Manual for 300 models. F: 0212 494 4795 It's all about profit with Lowe's so AO Smith has to make a much less quality product to get the cost down to what Lowe's will pay to stock the . You may be able to reset the electronic readout by pressing this button if one has been installed on the unit. Only the time shows on the display. Too much water also stops the softener from doing proper recharging. Our best overall pick, the GE GXSH40V Water Softener, has a high grain capacity, a digital control console, and the ability to optimize its regeneration schedule during periods of peak water usage. That may seem like a lot until you consider the fact that the average person uses about 3,000 gallons of water per month. Our Technical Support staff is available from Monday to Friday, from 8.30hrs until 17.00hrs. Press SAVE, then press back until youre taken back to the main menu. Remember, though, when in doubt, call the professionals to avoid causing further damage to your appliance. Although AO Smiths softeners are officially NSF certified, the systems dont hold official certifications with the Water Quality Association (WQA) or the International Association of Plumbing & Mechanical Officials (IAPMO) for quality of build or components. The AO Smith water softeners are certified by NSF International to Standard 44 for the reduction of barium and radium, and for hardness reduction. Replace defective timer. Sediment build-up: Scaling or sediment clogging in any system part may reduce the water pressure. If any bypass valve is in the bypass position, then change its position. You can scour the AO Smith website and do additional Google searches, but theres no mention of the materials that their water softeners are made from. Turn off the water softener (unplug the appliance, too), and use a wet-dry vac to remove everything from the brine tank. Measure the resin in the tank to determine how much resin you need. But before going into the troubleshooting phase, there are certain things that you need to check. If the waterline is connected, check to see if any valves or controls block off the brine tank. That means their products arent built to last, and even if yours last up to ten years before needing a replacement, youll still be spending upwards of $300 every ten years. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. Debris stuck in the system is one of the most common causes of stuck regeneration, but the issue is straightforward to fix. All you have to do is repeat the steps above to fix your water softener. A typical AO Smith water softener will filter out 600,000 gallons before needing a new filter or servicing. Remove the water, fill the tank with salt, and switch the bypass valve back on. Also, make sure that the drain hose is not in an elevated position. Err 3 can be caused by a faulty valve, motor, or switch. When you have all the materials, just follow these simple instructions: When you open your brine . Put two cups of sterilizer into the brine tank, run two or three regeneration cycles, then flush your pumping. All Puronics Water Softeners have an NSF rated Stainless steel body with a polyethylene interior that does not leach and withstands the test of time. Designs of water softeners can vary, but most are largely automated. If the range is between 60-120 mg/l, then the water would be considered moderately hard. Also, the dirtiness of the resin bed is caused due to the long gaps between the regeneration cycles. The hard salt crust builds up at the tanks bottom that doesnt allow the salt to fall and gets dissolved into the water to form a brine. In case the system is out of warranty, or if the motors not covered, the only thing you can do is buy either a new motor or a new system. Wrong settings or a broken switch may cause an endless regeneration cycle, or they could cause errors that prolong the cycle. Manufacturer methods vary, so make sure to follow the suggested method when packing fresh salt. A. O. Smith. But if it is not, then you are very near to face some serious issues. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. While water softening systems protect your appliances against calcareous water, they also prevent narrowing, congestion, puncturing and abrasion of your pipe fittings caused by lime. Efficient use of hot water in your space heating. Does it recharge on a schedule? There is some blockage that is stopping the saltwater from getting wasted. Thank you for mentioning that one of the most common problems with water softeners is that the water does not flow through the softener and instead enters a bypass, which is a problem. It all seemed to work fine. Clogged brine tank. Check and adjust salt dose setting. Product Information . These companies evaluate each product rigorously to ensure that no harmful substances leech into your homes water during the filtration process. Together with you they will schedule a visit. Your email address will not be published. So, never forget to check that hard salt crust. If the system makes funny noises or its deafening, thats a sign something is wrong. Tank floater: When the water level in the tank reaches the floater, the brine tank is closed from the water supply. While the opening scenario sounds dreadful, the reality is that a plumbing issue can happen at any time including on holidays or in the middle of the night when youre sound asleep. Also, if required, change your broken brine tank float switch. So, it is essential to reduce the time between the regeneration cycles. Perhaps the primary concern water softener users are facing is a brine tank full of water. E: info@aosmith.com.tr, Do you have a service request? Here are some of the most common issues that may occur. Check the float switch, brine valve, and the brine tube. Ill consider getting water softening for my home. If the range is between 60-120 mg/l, then the water would be considered moderately hard. Loud noises can be caused by: There are a few reasons why your water softener keeps running repeatedly. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. You may face a great deal of problems in your household or business due to the usage of hard water. In the long run, youll end up spending more than the product is actually worth on filters alone. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. How long do AO Smith water softeners last? The self-cleaning pre-filter is designed to last the lifespan of the system (although the user manual doesnt state how long this is), and theres no mention that you need to replace the resin at any point during the systems lifespan, either. Distributor or an internal valve leak. Clean or replace brine float assembly. Products. Start by pushing a broom handle down into the salt to break up water softener salt bridges (like a dome), blocking salt from dropping to the bottom of the tank. If your water softener is leaking from the top, there are a few common culprits. Youre best looking for a salt-free water conditioner or electronic descaler if you want to avoid as much maintenance as possible. Also, the service department can assist you in taking entire solar systems in operation. Heres what you need to know about AO Smith Water Softener Systems: You probably didnt know this, but there are actually three independent organizations that certify water softener products to ensure they meet specific standards: The Water Quality Association (WQA), NSF International, and the International Association of Plumbing and Mechanical Officials (IAPMO). Don't know your product name or model number? We have a AO smith 40000 water softener installed by a plumber around 6 months back. What could be reason that AO smith softener is not working? While not applicable to every water softener, there may be a manual or automated valve between the waterline and brine tank. Ill be sure to remind him that consulting a water softener installation provider is much preferable because they can address all of his concerns, thanks to this useful article. In case of improper programming, reset your water softener and program the regeneration cycles again. Many people decide to invest in an AO Smith Water Softener System, primarily because theyre affordable, secondly because theyre easily attainable. Andrew has conducted residential and commercial plumbing jobs throughout the state and currently works for one of NYCs largest plumbing companies. Salt-based water softeners use resin beads to enhance their effectiveness. Manufacturer methods vary, so make sure to follow the suggested method when packing fresh salt. All rights reserved. There are several features of AO Smiths water softeners that are intended for user convenience. Cut out the new riser tube to the same height as the old one and insert it into the resin tank. Err 3: Indicates the regeneration cycle didnt finish properly. Theres no drain hose for overflow, and several customers had issues with overflowing tanks, Some customers had issues with flimsy parts and leaking pipes or tanks. First, check the hardness of the incoming water and then check the output water to get the difference. And when the scheduled time comes, it begins to make the water soft. Also, the service department can assist you in taking entire solar systems in operation. Support Documents for All Water Heater Models | A. O. Smith Search For Support Documentation For Your A. O. Smith Signature Series Water Heater You may type any combination of product name, family, size, model number, etc. Perhaps not. Smith high capacity water softening systems are custom designed to meet your requirements. Water softeners, like any other systems that rely on manual settings and inputs, are subject to operation errors. After this process, the saturated resin must be regenerated with a time or flow controlled regeneration procedure. Water Softener Is Not Using Salt 5. The grain capacities available for the AO Smith Premier Series Water Softener are: Our verdict:AO Smith Premier Series Water Softener is just another take on the standard AO Smith Water Softener, but with two different grain capacity options. Page 31 TB-A028-06 - A. O. SMITH - FVIR INTELLI-VENT TROUBLESHOOTING CHART LED STATUS PROBLEM SOLUTION The self diagnostic test has 1 Turn off power to the water heater. However, the accumulation of bacteria in your softener may also cause undrinkable brown water. Just got mine installed yesterday and the hardness is the same. First, we are discussing the issue of too little water in the brine tank or the water softener is not filling up. (Complete Guide). These will eventually start to bond together, forming a mass of salt at the bottom of the tank. Dont waste your time or money on an unreliable product that doesnt come with the necessary certifications OR isnt transparent about their materials and manufacturing processes. This is why emergency plumbing is life saver! As an Amazon Associate I earn from qualifying purchases. ), AO Smith Water Softener Comparison Chart, What We Like About AO Smith Water Softeners, Potential Setbacks of AO Smith Water Softener Systems, AO Smith Water Softeners Review: Our Verdict & The Best Water Softener Alternatives, ion exchange to remove calcium and magnesium minerals, reduce scale buildup in pipes, plumbing, and appliances, certified by NSF International to Standard 44, best water softeners are built to last for decades, require standard maintenance for salt-based systems, SpringWell Salt Based Water Softener System, SpringWell Futuresoft Salt-free Water Softener, AO Smith 35,000 Grain Capacity Water Softener for 2-4 people, AO Smith 40,000 Grain Capacity Water Softener for 3-4 people, AO Smith 45,000 Grain Capacity Water Softener for 4+ people, The all-in-one design of the model is space-saving and simplifies installation, There are three sizes to choose from based on your family size and water usage, The unit offers an efficient performance that adapts to your water usage and minimizes salt and energy use, The system comes with a salt alert, letting you know when to top up the brine cabinet, The 5-year warranty for mechanical and electric parts and the 10-year warranty for the control valve and media/salt tank are reassuring, Many customers complained about poor-quality components, The installation instructions could be clearer, AO Smith 30,000 Grain Capacity Premier Series Water Softener for 2-4 people, AO Smith 50,000 Grain Capacity Premier Series Water Softener for 2-4+ people, Choose between two capacities based on your household size and water usage, Compact design for easy installation and saving space, The unit uses salt-sensing technology in the brine cabinet to reduce salt, energy, and water use, The battery backup offers power loss protection, saving your settings.