Its not right, I have the ticket. OMG! WebAll Arizona Lottery retailers will redeem prizes up to $100 and may redeem prizes up to $599. Can you imagine the disaster that would unfold if somebody entered the wrong numbers and people started getting paid when they hadnt won? Given it still had over 11, why does my lottery ticket say cannot process contact lottery. Depending on the specific lottery game you purchased the ticket for, There are various messages you can get back if you get the cannot process message see why does my lottery ticket say cannot process contact lottery. 510-***-****. Required fields are marked *. Sorry but I dont think youve won fty is also the same letters for Forty. If you have questions, please call: 804-692-7777. Never do that again. Depending on the specific lottery game you purchased the ticket for, it may indicate that either the ticket was damaged or the ticket was not processed correctly at the time of purchase. The lottery network itself could be experiencing errors. You probably won over 600 For larger prizes of $600 or more, you have the option to receive your winnings in an annuity where the prize is paid out in 30 annual payments over 29 consecutive years with each payment 5% larger than the previous one. Ah, good, thats OK then. Wed all be interested to know (especially if its really good news! Its sort of a shortened version of the results havent come in yet. Ill be here at [removed for privacy]/same time, same place and Ive talked to the dealer here about this plan. It kept saying the same thing. I feel that theres more to it. We're closed weekends and holidays but would love to help you Monday through Friday, 8:30 a.m. to 5 p.m. All of our Customer Service Centers are listed below. Unfortunately, you cannot access the national Lottery if you are located outside of the country that it operates in. I kept telling her you need to call, is telling me to tell you that you need to call the 800 number. is unable to be processed. Just wait and see I guess . Check with your state lottery for more specific information. Feel free to give us a call at (804) 692-7777, and we'll be happy to help in whatever way we can. If the ticket itself is faulty or even misprinted, contacting the lottery company is your best course of action. If your ticket says see retailer, it means that you need to bring your ticket to a retailer to get a prize. 00 for a $1,000 Lottery ticket in California. The length of time to claim California Lottery winnings varies depending on the amount of the prize won, as well as how busy the Lottery office is. Im super confused. This is the first thing to understand there are 2 main kinds of these messages. If this section doesn't answer your question, feel free to give us a shout! When your lottery ticket says see retailer, it can mean a bunch of different things. I said go back inside and get your money. You asked for this Saturday, they accidentally gave you next Saturday. For prizes of $599 or more recipients have up to 180 days from the date of the draw to either come to a Lottery District Office to collect their prize or submit a completed claim form to Lottery headquarters via mail.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-leaderboard-2','ezslot_13',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); It usually takes about a week for Lottery officials to review and process your claim form, and then it will take an additional 5 to 10 business days for your winnings to arrive by mail. Prize claim parameters vary from state to state. Welcome offer: Save 25% off your entire first order, Welcome offer:Get 25% off your entire first purchase, Welcome offer: FREE Powerball entry with first purchase. This is different to the cannot process message. The final date to claim smaller prizes was 17 November last year. Hi, I scanned my Mega Millions ticket and got a message saying Retailer cannot pay out yet then the vending machine froze and restarted itself. Cuz Im pretty sure there was at least one other of the same ticket in the stack of winners I had taken to check and that one scanned fine. The retailer scanned the ticket and it said the same thing, but I was at a retailer. I dont think so, its a machine error code. Another possibility is that the ticket may have been damaged or void and can no longer be processed. The cashier handed her $2 for the ticket. Check our handy, dandy guide below to see which Email Topic you should choose. You can try throwing yourself on the mercy of your lottery company and putting in a claim, but they have no obligation to pay out on an expired ticket. Mega Millions is not responsible for lost or stolen tickets. Notify me of followup comments by email, P.S. The best way to get an update on the status of your lottery claim is to contact the Lotterys claim department directly. Public disclosure laws vary from LottoAnalyst uses cookies to improve your experience. Same happened to me, what did you do about this? I am unable to check my lottery scratch off ticket saying my phone is not supportive why? Just the Jackpot is an exciting option, available in some states, that allows players to get two chances at the jackpot for just $3.00. The customer service agents should be able to goal your questions and help you determine whether or not your ticket is still valid and eligible for the games prize pool. Difference Between Cash Value and Annuity. and check it yourself first. Many thanks for your service." Dylan T Ulrich // Apr 19, 2022 at 8:20 pm. It could. Thank you. Sounds pretty suspicious I recommend reporting this. This is something the retailer does using their lottery terminal. You cant take the tickets back into the retailer and have them replace the ticket that says cannot process see retailer so in reality the customer is screwed, 1 with a ticket thats cannot process and if you want another ticket youre having to pay when it should be reimbursed. This happens quite often (with apps and sometimes with the self-scan machines) I talk more about what see retailer means here. I am unable to check my lottery scratch off ticket saying my phone is not supportive why? It was the AZ lotto retail office and I filled out the claim there and they kept the ticket. What does it mean when the scanned ticket says contact player support. Your email address will not be published. Contact us and we'll be glad to answer you. We hope you'll come visit one of our convenient office locations, and you can bet we'll be there to greet you with a smile. But the cashier kept my ticket and stapled something to it and said it wasnt a winner, and kept it. Any questions though just hit me up in the comments below. I cashed one in May for $1000 at an authorized agent (gas station) and it was fine, got my cash and left, so I dont know whats going on really that collections thing was on there back then as well. But if it doesnt look like a winner then its probably that the ticket roll was not activated by the retailer (more here: what does see lottery mean). They can sometimes sort this out on the spot by calling the retailer, and getting them to activate the roll. There is a network/system problem so just try again later. These numbers are listed on the Contact Us page. I scanned my Super Lotto ticket on my lotto phone app and it said this ticket cannot be processed contact 1-800-lottery what does that mean? Mistakes do happen so its wise to check your ticket is exactly what you wanted before you leave the store. Check Lottery Tickets Yourself Or Else - Why Does My Lottery Ticke I gave him the ticket and he said its expired. Please visit a lottery retailer. it means the ticket has already been claimed. Some states require their lotteries to publicly identify winners, while others do not. I have the remaining tickets. When I took them to the retailer, they didnt tell me anything. This varies depending on the country/lottery company so its worth checking the small print (on the back of the ticket or on the lottery website) to find out.But if your ticket has expired there is nothing you can do about it. Let us know how it turns out (good news hopefully)? What the heck I have never heard of this. I took in several tickets to be cashed in and checked. If a jackpot prize is not claimed within the required time limit (which varies by state), each participating state in the Mega Millions game will get back all the money that state contributed to the unclaimed jackpot. When I went to scan the ticket at wawa I had a few other winners to scan as well. What could that possibly mean? And why do the scanners just say see retailer when you have won? Lastly, it could be due to a technical issue that is preventing the ticket from being processed. NJ lottery scratch off Rejected Invalid book Status call hotline. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-leader-2','ezslot_16',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-2-0');The Lotterys customer service representatives should be able to provide a more accurate timeline on when they expect the claim to be processed. Why Does My Lottery Ticket Say Results Not In? Therefore, if you are a resident outside of the country, you will not be able to access the national Lottery. Yes, you can call the CA Lottery if you have questions about a ticket. I bought 2 lotto tickets one says not a winner and the other says results not in and its for the same game and day. Ill explain why it happens in a moment. Some lotteries apps also provide winning number notifications and other useful tools. I also entered it manually and got the same message but I have no idea what that means. There is a code on the tickets that tell what retailer it is, yet we cant look that up. LIVE CHAT is available from 8 a.m. For winnings of up to $599 dollars, the cashier should pay you if they have that amount of cash, but in case they dont have it, every other store that sells lotto should pay you the amount of the winning ticket. Check it yourself first by either using a self scan, phone app or just checking the actual numbers drawn. Make sure your ticket is smoothed out and flat, then try scanning again. Each state uses its unclaimed lottery prizes for different purposes. play the game!) The game was Powerball draw date 5 Nov. What does that mean? I scanned my ticket it said Congratulations see retailer, the 7/11 guy put it in the machine and told me its expired. Remember that if you purchase the Megaplier for an extra $1 (available in most states), your non-jackpot prize is multiplied by that Megaplier; a table summarizing Megaplier payouts is also on the How to Play page. Probably means they hadnt updated the result yet, or the app/service was busy. I had a small log book and had a good bunch of unchecked tickets in it. In May 2002, New York and Ohio joined Georgia, Illinois, Maryland, Massachusetts, Michigan, New Jersey and Virginia to create Mega Millions! I have bought so many tickets lately and wondered why Ive only won $10. Did you get my Lottery Tips emails yet? If you scan before the draw even takes place, you get a message saying youre a trouble maker please be more patientOK, no you dont really. I think you may have misunderstood me. Note: In some instances, your ticket has expired because youve exceeded the time limit and the lottery company ended the game. This takes some time because they have to get this right! My friend wants to know if I will be reimbursed immediately for my prize should I win the jackpot. So when a lottery ticket says its not active it means that the ticket roll has not been activated by the retailer before selling it. My winning number is 5, in my match numbers there are 5 down below. This is typically the necessary simple fix for this issue. To see if the lottery in your jurisdiction offers this option, visit that lotterys website (you can find links on our Where to Play page). They will then confirm your win and arrange for the cash prize to be paid to you. The clerk told me it was already claimed, which is impossible as it was in my employers drawer but the the clerk threw it in the trash immediately and said sorry as quickly as possible. My lottery ticket said cannot be processed, call 1-800-lottery? What are the 3 things you should always ask a patient before surgery? But you might also see a more specific message where the lottery ticket says not active. WebDue to the high number of prospective winning ticket claims and temporary changes to Lottery operations during the pandemic, it may take 7 to 9 weeks for verified Sounds like there was a problem with the self-scan machine they need to talk to the main lottery computers to check your ticket, so if it couldnt connect temporarily then youd get a cannot process message. They will investigate & get video footage of the day you went to that store where you scanned it. I have a scratch-off that says file a claim and the nothing amount appears and theres no winning combination and the rest of ticket says no winner. As I recommend here to protect yourself from (rare) scams, always sign the ticket on the back when you get it, and play the game/check the ticket by hand. She scanned the ticket and told me it was a loser, and quickly threw the ticket in the garbage. Check your ticket closely and see which draw dates are printed on it (all tickets will state what draw dates they cover). In most cases, you must be residents of these jurisdictions to participate in these purchase options, but in all cases you must be physically within their borders when you make any online ticket purchases. So the assistant offered you the next draw? I have three tickets which, when I scanned them, said: see retailer. Then, complete the form at the bottom of the page, and well be in touch with you shortly. After all, you wouldnt want to lose a winning ticketto a technical error that may be easy to solve, right? I scanned a ticket today it said see clerk. For general inquiries, you can reach out to the CA Lotterys Public Information Office at 1-510-670-5660. It usually means that you won a free ticket (the cost of the ticket). The ticket is coded with a free ticket prize, but the phone scanner doesn't k If you're asking a question, chances are someone else has asked it too! When clerk scanned a Cash 5 EZ match ticket for me, he said it read already scanned by other retailer. This can happen for a few of reasons. I scanned my hit 5 ticket and the response says see clerk then says one free ticket then says winner what does this mean? So why does it say sign ticket and see lottery office? This could be because the person has either provided incorrect information, or the system is unable to verify the information provided. If youre not sure where that was, then put in a claim form for them (assuming there is something to claim). Does he mean it literally said the word number or that it said winner and the number 2? Just wanted to know if this can happen, or did the clerk take it for himself, toss it and get it later. . But do scan the ticket anyway just to double check it. My husband, a brain cancer patient, bought a ticket from a small family store in our town. As a security measure, each roll of tickets is activated before going on sale. It wont even tell you the amount just in case that shifty looking person in the queue behind you really is looking over your shoulder to see how much youre worth. But what did they say? You can also find past winning numbers for each draw, which can help you see if your postcode was a winner in any draw. It did not say that I had won, but shouldnt that technically mean I did win? Please visit a lottery retailer. it means the ticket has already been. It looks like a $5 winner. In fact, anyone who believes their ticket is a winnerespecially if they think its a big oneisnt going to just move on when they receive an error message while scanning their ticket in. Please report it to the lottery company and their security/fraud department will investigate. You didnt ask why? The lottery. I bought a $10 Extreme Crossword scratcher. Can you find out who the retailer is from the code on the ticket? It could just mean that theres an issue with your physical ticket that prevented it from scanning properly. All prizes are subject to income taxes. Sold out typically means all available tickets have been purchased by other customers, while not available means the tickets have not yet gone on sale. Thank you. With millions of people playing, jackpots can roll to even higher levels at a faster rate. Please contact your lottery with any further questions. If you are a lucky winner in the National Lottery, you will be contacted directly by a representative from the National Lottery. Is that like a definite that its a winner? Hi, my quick draw ticket says unable to process this ticket please see a retailer. Expect not and consider it a bonus if they do. I pulled the ticket out and I called the cashier. Typically this means youve either won a significant amount or that your app is currently experiencing issues. These scams all have one thing in common: They try to trick you into sending them money or personal information by claiming that you have won a large lottery prize. ET 12 a.m. Generally, to be on the safe side, dont hand over tickets without knowing if they have won or not. Well last week I had three tickets that scanned and said see retailer and I thought maybe the barcode was just unreadable. Lottery tickets are bearer instruments. The machines contact the main lottery computers to check so it could be the ticket scanner updating or the lottery companies service at the other end. Message says: Game not available. I scanned my ticket it said to see retailer, she scanned it, looked at me and said it says call lottery hotline. So what does it mean when a lottery ticket says cannot process see retailer? Does anyone know what that means? Did you try any of the suggestions I provided above? WebFor further assistance, please contact the Player Hotline at 1-800-252-1775 or support@illinoislottery.com. You can also contact the Postcode Lottery team via the online contact form. It probably means the ticket roll was not activated see here. While most accounting is handled by each member state individually, key duties such as projecting jackpots, budgeting and expenditures, settlements of draw and wagering data, financial settlements (prize expense shares and banking/cash settlements), monitoring of draw data and statistics, public relations, draw show production and broadcasting, technical duties (i.e. After all, if you win, they do too! Henry K., 29 September 2021, Amanda D Trusty // Jan 17, 2023 at 7:53 pm. Do NOT include any dashes (-), spaces or other characters. Someone had nailed mine and put their garbage tickets in instead. They were all small prizes. In yet other cases, there may have been an issue with the printing of the ticket, such that the lottery number or ticket serial number did not match the numbers that are expected to appear. Firstly there is the simpler please see retailer message. Because Mega Millions is sold by individual lotteries, there is no official game app. Could this be lost in translation? Same answer really. Even the small ones count. If its an expired ticket, there is no fix to this issue. Therefore, the total amount of income tax owed on a $1,000 Lottery ticket in California would be $327.00 ($250.00 for Federal taxes and $77.00 for state taxes). In a participating state, you can play the Megaplier for an extra $1. Subscribe To Comments? find the answers you seek on our site, we encourage you to contact us at (804) 692-7777. When your lottery ticket says see retailer, it can mean a bunch of different things. They might identify themselves as being with Mega Millions or another legitimate lottery, even though Mega Millions is a game, not an organization, and is only sold through participating lotteries. Protect yourself by signing the back of your tickets. Cash option: A one-time, lump-sum payment that is equal to all the cash in the Mega Millions jackpot prize pool. Please let me know thank you. Please help me! Why? Hello! Unlike some multi-state or multi-country lotteries that have central offices, all Mega Millions duties are shared by member states as part of their membership in the game. By September 2002, Washington had joined Mega Millions and in December 2003, Texas began offering the game to its players. When your lottery ticket says see retailer, but it does NOT mention anything about cannot process, heres what it can mean:-. In these cases, it can take up to eight weeks for a claim to be processed. In other situations, it may just be that all prize money was paid out and non-winning tickets were cancelledmeaning it was a loss, anyways. Do the numbers on my ticket have to be in the same order as the numbers are drawn? After all the website has the final say about what hit. WebIf your concern involves date of birth or Social Security number, please include your phone number in the Comments section along with a description of your difficulty, and the Or it may mean a problem with your ticket/the ticket scanner (dont get too excited yet). Yeah I dont know. The scan will be recorded by their central computer so give them a call, provide all the details and ask them to look into it. No, but the lottery company can. Have you won a great prize? If youre not sure though, then file a claim for it and see what happens. Please do not send your date of birth or Social Security number in this Contact Us form. Good luck to you in the future playing lottery! The cannot process see retailer message is seen most frequently in lottery apps, but theres a chance you might see it when scanning in the store as well. Ill explain why it happens in a moment. Contact the lottery where you play to find out how unclaimed prizes are used. Annuity option: Provides for an initial annual payment followed by 29 annual payments. I'll explain why it happens. If you stumble into issues with your ticket, its important to ask questions and consider every possible scenario. They are well researched also.". There are nine ways to win in Mega Millions, and prizes range from $2 all the way to the jackpot. Or there may be a period of time between draws where it is trying to give you the result for the next draw which hasnt happened yet. Everything that you write about is absolutely A1. Levorn Miller Sr // Oct 27, 2021 at 12:24 am. Call Hotline will display when a validation is attempted on a ticket from a Or was this an old ticket that you bought some time ago? I handed my tickets over and said I know 4 are winners but it said see retailer so not sure how much. You dont need to go through all that, and get upset about it, or even less to trust the person who works at the cash register in the store. Buy one Powerball ticket and get a second one free! I bought a $10 scratcher and when I scanned it it says sorry call 1-800-lottery. Mega Millions drawings are held Tuesday and Friday at 11:00 p.m. Eastern Time, 10:00 p.m. Central Time, 9:00 p.m. Mountain Time, 8:00 p.m. Pacific Time. What can I do, thay are all big winners? Regina Goldinger // Aug 4, 2022 at 9:17 pm. Anna Ledbetter // Aug 8, 2020 at 10:58 pm. Always ask for your ticket back. Im fairly sure this is a standard error code (hence the E22) that means the results checking service has been temporarily turned off, probably for maintenance or software updates. See the Where To Play page for details. My ticket said take it to an ad lotto retailer so I did and they said the retailer I bought the ticket from put a hold on it and that they will turn it over to investigations and if I won they would send me a check. I bought the tickets last week. Frequently Asked Questions to help you find the information you need. No, theres no way to track them. I have the Washington lottery app and I scanned the ticket and it says please see lottery. Im not sure why they are manually checking rather than just scanning the ticket was it damaged or unreadable in some way? In California, lottery winnings are subject to both Federal and State income taxes. Seriously, that is the reason. Winners who choose the annuity method will receive an immediate payment followed by 29 annual Mega Millions payments. So they already know those tickets are not winners. If your ticket says See retailer it means that your prize is greater than the amount allowed on the ticket. Make sure your ticket is still valid. However, Mega Millions tickets are not sold outside the United States. It can be a confusing because the phrasing is a bit odd. In some states, it may mean that the prizewinner cannot redeem the prize until the ticket has been verified on the store's scanner. Why Does My Lottery Ticket Say See Retailer? The scams take many forms and the scammers use many tricks. Each payment is 5 percent larger than the previous one. When I scanned my Powerball draw ticket, it said it cannot process see retailer. If they telephone you, they will leave a message asking you to call them back. A player presented a Lotto Texas ticket The Virginia Lottery places a high priority on the protection of your confidential personal information. For prizes under $599, you may claim your winnings at a California Lottery retailer or District Office, and you will receive your money immediately. I didnt have my name on it back then, didnt think about it. Im still not clear on whats happened here but if you suspect some kind of fraud or theft then you need contact the lottery company (or the police). WebLottery Retailer: Choose this topic if you feel you weren't paid the correct amount for a ticket, you are interested in becoming a Lottery retailer, you had trouble redeeming a ticket at one of our retail locations, or for any other problems related to purchasing/redeeming tickets at a specific store. 1. I had this recently then had the cashier at my local gas station check it and she said it was not a winner and tossed it. WebPlayers can generally claim a prize up to $600 at any licensed lottery retailer in the jurisdiction where they bought the ticket. Then the next day I scanned it again and it says not a winner. To be honest it just sounds like they were being lazy and couldnt be bothered to help you. In this instance, patience is key. I do not know this for a fact because there are too many possibilities to give you an absolutely correct answer. I am assuming you won a prize in t Please check with the Mega Millions lottery in the state closest to you for retailer/agent information. Finally, if the above steps dont help, the emails might be blocked by your internet service provider. So bear in mind if your lottery ticket says see retailer this is actually the lottery company looking out for you! Hello. . Winners can decide how to share a prize when they claim it. ) well, lesson learnt! Which means the results havent arrived. Michael Gallagher // Jan 9, 2023 at 2:35 am. In most cases, the criminals e-mail or call to tell intended victims they have won a large prize. Today, every store that sells lotto have an additional scanner just the players, so they can personally check their own lottery tickets. That prize can no longer be claimed. Were they supposed to tell me more? I tried to claim a $1000 winner, they said the claim cant be processed claim at lottery. Im really stumped. Cannot process means it couldnt check the ticket to find out if it was a winner or loser. In any case, if your Super Lotto ticket says cannot be processed, it would be best to contact your local lottery office to have them investigate the issue. I told her to get them out and give my wife her money. So its worth reading that just to understand why its happening. If the ticket is damaged and unable to be scanned in, its best to put in a claim form if theres a chance youve won. Mine just says see lottery. I found an unscratched beat up dirty $30 ticket today. Then, put in a claim form for the tickets. Some of the nine tickets are five dollar There will be a second printout saying players copy to give to the winner but they do not get the winning ticket back. To a retailer get it later lazy and couldnt be bothered to help you number is percent! 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