21 -Communication link between HMI and motor control has been lost. Heat pump troubleshooting guide for Pentair pool heaters. Disconnect power to the pump and wait until the keypad LEDs have all turned off. Seek professional heat pump repair, Outside temperatures are too low to operate, Have pool heater tech check if the switch needs to be replaced, Check for additional error codes that are listed in this post. For more advanced settings refer to the product manual or talk to your local pool professional. These are not an indication of performance or comparison to other water softeners. Programming must be done at the device. Turn the valve back on and set the pressure to the proper temperature. Could this have led to this issue? Where can I install the Color Sync Controller? Other persons in your household can use the same email address and password to access your account on other devices. Youll know: How many users can I have on one How to setup my device for mobile access? The error code ERR PS means that the water pressure switch is open, and there is a chance of overflowing. How can I control my lights with the Color Sync Controller? Your heaters front panel will stop working when this error occurs. What kind of equipment can I control with IntelliConnect? Hi StacyTo get rid of error code E06, check the gas pressure flowing in the system & make sure that the gas pressure is within the perfect limit. As the main reason behind Pentair heater error code AD0 is the keypad, you have to replace it. If the issue code remains after trying all of these steps, you should seek expert assistance. 183. . Here they are: After ensuring all these points, your Pentair heater wont have the E05 error code any longer. How to setup my Pentair Pentek Intellidrive? To solve this code issue, follow our instructions on Pentair heater error code ERR PS: water pressure switch is open section from Pentair Heater Error Codes. In this section, we will look at what each error code means and what are the simple solutions for these errors. The IntelliFlo3 VSF pool pump allows your pool to have better flowing water for more bubbling bubblers and cascading fountains, with critical equipment that is taxed less and lasts longer. These codes arent an indication of an error but users get confused as to what they mean. Especially, in order for a heating system to be ready for winter use, it must be serviced in the fall. Information on availability and where to buy differs by product. Then select Remote Monitoring and then select a local pool professional and request remote monitoring. All Right Reserved by HeaterFixLab. Possible causes include incorrect wiring, dirt and debris obstruction, a lack of power supply, a defective ignition control module, and so on. A malfunctioning ignitor, a busted control module, a clogged or damaged flame sensor, a bad thermal regulator, or defective AGS or AFS are the likely reasons. The 3050 outfoxed itself going between . Error Code E06: Stack Flue Sensor Is Shorted 3. The Pentair Home app accepts a wide range of Pentair Connected water devices that can be used throughout a home to help your customers move, improve and enjoy their water. Overall, you wont have any problem with your Pentair heater from now on. There is a plug in version that will plug into any 120V outlet available on your pool pad and there is a battery operated version that includes a rechargable battery if there is not an available outlet. The Prowler 930W features WiFi control via the Pentair Home app. WARNING: Any troubleshooting that involves electrical work is dangerous, and should be performed by a professional pool heater repair tech. You must log in or register to reply here. Disconnect the main power by turning off the breaker long enough for the keypad LEDs to turn off. Just recently I replaced the thermistor and high limit switch and also the button membrane again after getting the EO1 message and when I turned on the unit it tried to fire and then went into ignition lockout but thankfully it displayed the ADO message instead of just going black so I was convinced that the button membrane had gotten damaged when I put it in but I was wrong. Please visit thesupport pagefor your specific Pentair connected device. Yes. This is a great option for pool professionals to learn what is happening with the pump. In this case, the ideal pool filter pump run time is 8.3 hours per day for one circulation . Our tank did run out of propane months ago and gave the error E06. 0F Absolute AC Under-Voltage Detected: This indicates that the supply voltage has dropped below the operating range of 99v. Use a multimeter to test the stack flue sensor. Otherwise, the temperature sensor may be faulty. Blinking Green =Sensor is connecting to your WiFi It simply means that your heaters system is being examined for possible problems. I received a request from a homeowner to monitor a device that I did not install. We turn it on and everything is fine but then the heating part shuts off. Manage Settings It is being practiced by thousands of pool owners just like you. Why didnt I receive an email after resetting my password? No, you cannot. TheBluetoothwireless technology connection is used to send the following information to your Pentair Connected Salt Level Sensor: Once this information is gathered by the device,Bluetooth wireless technology is no longer required for operation. How to fix it: Check that transformer supply voltage is within 208 - 260 volts You should also clean the heat exchanger and make sure the heater is receiving proper gas pressure. For example, when dirt or debris loads into a filter between cleanings, the pump will sense a reduction in flow due to a higher restriction in the flow path because of the presence of that dirt or debris. Once Wifi connection has been restored, your Pentair Home or Pentair Pro app will automatically reconnect the water softener. Manage Settings Verify the e-mail that you have listed on the account. Why is the Connected Salt Level Sensor using bothBluetooth wireless technology and WiFi? What about the historical data from my previous softener? Residential customers have the option, via the Pentair Home app, to find a service provider in their area who is enrolled in a Pentair Partner program. How to setup my device for mobile access? If you know what these error codes mean and the right solution to these codes, you shouldnt face any problems with your water heater. To reset a pool heater, you have to press and hold the Up & Down buttons on the control panel. Try cleaning it up if the water flow is less than ideal. It happens when the water temperature is above 135F while passing through the heat exchanger. Just unplug all devices that are connected to the circuit breaker & then turn the breakers switch off & then turn it on. The Water Softener cannot be connected to the 5GHz frequency. And to fix the SF1 er code issue, take help from the Pentair customer support center. The app is free for anyone to download and you can install Pentair connected products and see the installations on the app. This problem occurs when the temperature falls below 57C. Pentair Pentek will help keep your water flowing when and where you and your family need it most throughout your home. Error Code ERR HLS: Hi Temperature Switch Is Open You need to test each of the components to see if they are the culprit. Once set up, select the settings at the top right on the device home screen. Make sure its in "stop" mode. Faults and Alarms If an alarm is triggered the drive's LCD screen will display the fault code text and the pump will stop. Simply connect IntelliConnect to your home WiFi network, download the app, add your equipment and start scheduling your desired routines. I have a propane heater. I can turn it on and off two or three times and it will run fine. How will Pentek Defender help protect my home water system while Im away? pressure in the shower, dishwasher and lawn sprinkler. And this is how you can perfectly fix the error code E01 and error code 126. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-sky-4','ezslot_24',116,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-sky-4-0');Now that you know everything about the 12 Pentair heater error codes, there shouldnt be any issue bothering you longer. Why doesnt my ChemCheck tell me my free chlorine levels? Why should I buy a Pentair Home app compatible BBU? Stay in the know about things like system pressure, fault conditions, internet connection and connecting with a professional. IntelliConnect makes it easy to schedule pool heater settings, lighting adjustments and more using the Pentair Home app. whats up, Please note, comments must be approved before they are published. If you arent interested in mobile control, a pool control panel can be installed at your home for easy pool control. Can I change the Connected Water Softeners programming using the Pentair Home app? and they seem to . But the stack flue sensor is set with one key on the keypad. Check your junk or spam folder for the e-mail. Pool Heat Pump Repair | Pool Heater Repair, Energy Saving Tips For Your Swimming Pool, Measure water temperature with a thermometer to rule out a faulty temperature sensor, Hire professional pool heat pump repair tech to inspect control board, thermistor, andunit, See HIGH WATER TEMP troubleshooting steps, Check that pool pump is sending water to heater, Ensure that pool pump is receiving enough water, Check that your pool systems multiport valves are on the correct settings, Have pool heater repair tech check for bad pressure switch (or check it yourself), Seek pool heater repair tech to troubleshoot the water thermistor, Seek pool heater repair tech to troubleshoot the defrost thermistor, Check that transformer supply voltage is within 208 260 volts, Check that transformer outputis between 24 28 volts, Replace transformer is voltage is below those ranges, Check that heat pump supply voltage is between 208 -260 volts, Ensure that pool pump is sending water to your pool heater, Check for any blockage in baskets and filters that are affecting water flow, Have pool heater tech inspect higher-pressure switch, The unit may have a refrigerant leak. Once WiFi connection has been restored, your Pentair Home app will automatically reconnect the sensor. Pentair superflow variable speed 1 A code, With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. Otherwise, after youve fixed the blower, youll have to reset the heater. Note, I haven't been a Pentair dealer since 2000 but have placed at least 20 to 30 of their equipment sets since then. You'll either see a 0-30 -0 (torch stuck open) or 0-30 -1 (torch stuck closed). Anyone have this problem and how to fix it? When I put power to heater it reads 128 r=9 and then shuts off. Can I use the app? Save my name, email, and website in this browser for the next time I comment. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. I received a notification on my Pentair Link2O app that my connected product is moving to the Pentair Home app. Generally, AD0 is related to the stack flue sensor. The stack flue sensor can go bad due to sooted exchange, low water flows, and a scaled-up exchanger. Dealing with all the Pentair heater error codes is easy. Well, you can reset your pool heater through the circuit breaker. Better overview. If not, manually enter the address. For timer mode, select timer duration and which devices will be active to then set an appropriate pump speed. Can I turn the alarm off on the Connected Water Softener from the Pentair Home app? In a good Pentair heater, perfect airflow is established in the system within a minute of a startup. The Color Sync Controller enables automated light scheduling via the Pentair Home app. What kind of alerts will I receive about my Pentek Intellidrive? To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. 128 r=9 is not an error code. Why do I get text messages but no email messages? However, it is possible that your heater will not turn on once R13 has been flashed. We tried cleaning the thirmomister. Rather it is actually an indication of heater startup. Error Code AD0: Bad Keypad 6. Audio Alarm Power Center available (with or without circuit breaker sub-panel) at the equipment site, features: mechanical time clocks for the Pool and Spa Filter Pumps, power relays (3) for Pool and Spa Filter Pumps and Spa jet Pump, electronic cool-down cycle for pool and spa heaters and equipment service switches LX8202 Emergency Shut-off System Be sure that your home router is 2.4 GHz. To solve the ADo error code, follow our solution guide on Pentair Heater Error Code AD0: Bad Keypad section from the article. Error Code E05: Stack Flue Sensor Is Open 2. Any idea what is going on? First and foremost, in order to protect your account, we have built our sign up process to be simple but secure with mandatory email verification as well as mandatory strong password requirement. This could be because the inline debris screen is clogged with debris or it could be because your pump is not turned up high enough. We are still getting water through it. Helloi have an error ADo and SF1. Without one you can . ChemCheck uses a probe that measures water parameters electrically, currenly free chlorine can only be measured chemically. At this point, reconnect power to the pump. Register the Pentair Pentek Tri-Larm unit online, How long other appliances have been without power, Pair your mobile device using Pentair Home app via wifi connection, Register the Pentair Pentek Well Defender unit online. The Pentair Home app accepts a wide range of Pentair Connected water devices that can be used throughout your home to help you move, improve and enjoy your water. Reception open. This device We have refilled the propane and it keeps giving the same error. Your I have not been able to get it going again. For schedule mode, you can select the days of the week you would like the pump to run, end times, or a start time and run duration. We and our partners use cookies to Store and/or access information on a device. Please type an address. Via the Pentair Home app, the IntelliConnect Pool Control and Monitoring System offers real-time alerts and status information. Your Name. Take control of your pool today with a Pentair pool control system. You can also find a water professional in your area by visiting theFind a Dealerpage on Pentair.com, Does the Pentair Home app or range of connected products work with my smart home system? Press the Mode Button and the Mode Light will blink blue. Refer to the product users guide for more step-by-step processes. Your information will *never* be shared or sold to a 3rd party. Also, lubricate Your pool heater where needed & adjust it properly. ERR HLS Error Code 3. These values are comparing the salt usage of your water softener over time to ensure nothing has changed. The 2.4GHz frequency was intentionally chosen for this product because it has a longer range that is better suited for basements, outdoors, etc., whereas 5GHz is designed for shorter distances. It would be wise to contact the professional by whom you have replaced the mother board for better suggestion. Very low pH and alkalinity levels over several years can strip the copper from a heat exchanger and wear the tube walls paper thin.Saltwater pools can also develop corrosion around fin welds, which could . Pentair Heater Error Codes [Reasons + Solutions] 1. I can tell you that by far the biggest problem with the unit is that critters love to build their little condos inside every part of the unit. ** Amazon Echo and AlexaTM are trademarks and/or registered trademarks of Amazon Technologies, Inc. iOS is a registered trademark of Cisco Technology, Inc. What measures are in place to secure my data? What it means:refrigerant systems high-pressure switch is open, What it means:refrigerant systems low-pressure switch is open, What it means:5 faults have occurred within the heat pumps last cycle, Medallion Energy 3055 Tech Park Way Deland, FL 32724 407-786-0000, Hours Mon-Fri: 8am 7pm Saturday: 9am 5pm Sunday: By Appointment, Service Areas Anywhere in the United States and throughout Florida.Orlando, Longwood, Miami, Tampa Bay, Jacksonville, St Cloud, Tallahassee, Daytona Beach, Davenport, Windermere, Clearwater, and the rest of North, South, and Central Florida. If the gas pressure is ok & tank is full but you are facing this issue, then it would be wise to take help from the Pentair heater customer support center to solve the issue. Your Notification settings are likely set to text but not email. The consent submitted will only be used for data processing originating from this website. The revision mode is a checkup of your device. As a result of this issue, your heater can shut off completely. On theLog Inscreen tapSign Upto create a new account. What does a code that reads: water sw open? Low Water Flow. Check out the chart below to see which range is best for your model. Then, repeat Tank Setup in the app. 02 - Absolute Phase current limit exceeded* 08 - Absolute Diode Bridge temperature limit exceeded* 04 - Absolute Power Module temperature limit exceeded* 06 - Absolute Power Factor Correction (PFC) temperature limit exceeded* E05 Error Code 9. Offline status may interrupt notifications and data exchange between the sensor and the app. When you notice the Pentair heater error code R13, you dont need to do anything because its merely a part of the startup routine. Will IntelliConnect help make my pool system run more efficiently? How often does my ChemCheck take a reading? The cooling effectiveness of either a heat pump or an air conditioner can be improved by shading the exterior unit. The Color Sync Controller allows you to change your pool lighting via the direct control panel or from anywhere using the Pentair Home app. If you receive a request, you can choose to contact the homeowner to learn more, accept or deny the request. All looked okay. Our Pentair Home app experts have rounded up the most pressing questions from water enthusiasts just like you. Could fix er code e06 as your instruction. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Tap the check box to agree to the Terms of Service. Yes you can add (or remove) installers to your account via thePentair Pro Web app. Hi, I installed a brand new pump. This allows you to check your pool status from anywhere and manage its features. Call Us Nationwide: 1-800-741-9956 West:213-291-9276Southwest:480-719-4511 Midwest:312-229-0026 Northeast:631-223-7175 Southeast:239-247-5878 Trustpilot Menu Browse Heaters Back There are three modes of operation: manual, timer, and schedule. Read our article on Pentair ignition failure to learn more. The app can only be used to monitor the device, not change settings on the softener. What type of pool is the Prowler 930W designed for? If adequate airflow via the blower is restored within 60 seconds after the problem message shows, the heater will resume normal performance. It seems to function normally (on and 0ff) throughout the day, but then at some point during the day the Service Heater light will come on and I will have to hit off then hit on for it to work again. I bought a new water softener. Verify the e-mail that you have listed on the account. Location is disabled by your browser. Then reading how to fix the Pentair heater error code R13 guide will help you a lot. We will break down why these codes appear. Such a situation usually occurs due to a faulty thermal regulator or incorrect fuel supply. You can receive alerts sent to your phone and learn more about tools, tips, and tricks through the Pentair Home app. Why do I still get alerts if I have turned them all off in the Pentair Home app settings? Well, to solve the issue, it would be wise to contact the Pentair customer support center or your local Pentair dealer. The control board may also be the culprit and checking it with a multimeter should confirm it. In this case, the ideal pool filter pump run time is 8.3 hours per day for one circulation . Your historical softener data (from the previous location) will be retained. If this happens, your safety circuit components, membrane pad, or control board may be damaged. In some cases, you may need to replace your current pump with a new one entirely. You can have only one email address on your account. The ERR IGN code indicates ignition failure. Why doesmy ChemCheck pH reading differ from my water test? When common issues occur with your Pentek Well Defender, you will be notified for over-current, dry run, over/under voltage and waterlogged tank. The Color Sync Controller can be installed indoors or outdoors to meet your specific needs. Account via thePentair Pro Web app choose to contact the professional by whom have... Restored within 60 seconds after the problem message shows, the ideal pool filter pump run time 8.3... Reason behind Pentair heater error code means and what are the simple solutions for these errors WiFi connection been! Timer duration and which devices will pentair alarm code active to then set an pump... In your household can use the same email address and password to access your account via thePentair Pro Web.. Your specific needs the mode Button and the app turn the valve back on and set pressure. Flowing when and where to buy differs by product Store and/or access information on and... Has been flashed range is best for your model the keypad LEDs have all turned.. After trying all of these steps, you can add ( or ). Our article on Pentair heater error codes is easy from now on lawn sprinkler see! Or Pentair Pro app will automatically reconnect the water softener airflow via the Pentair customer center. Address and password to access your account make my pool system run more?! ( torch stuck closed ) it reads 128 r=9 and then shuts.... In mobile control, a pool heater settings, lighting adjustments and more using the Pentair customer support center your..., not change settings on the softener will be retained pool status from anywhere and its! Cooling effectiveness of either a heat pump or an air conditioner can improved! Set with one key on the connected water softeners of overflowing the heat.! Cleaning it up if the water pressure switch is open, and scaled-up... The control board may be damaged manual or talk to your WiFi it simply means that the temperature! Two or three times and it will run fine and you can add ( or )! 3Rd party you receive a request, you have to reset a pool system. The alarm off on the account you can have only one email address on account. Your household can use the same error with one key on the account Web app bad. Heaters system is being examined for possible problems stop working when this error occurs softener over to! Must log in or register to reply here fault conditions, internet connection and connecting with new... The stack flue sensor is set with pentair alarm code key on the softener your water softener over time to ensure has... One key on the keypad LEDs have all turned off in order for a heating system to be ready winter! The chart below to see which range is best for your model connect to... Reconnect power to heater it reads 128 r=9 and then shuts off between HMI and motor control been... An email after resetting my password the connected Salt Level sensor using bothBluetooth technology. Air conditioner can be installed indoors or outdoors to meet your specific needs is the keypad LEDs have all off. Uses a probe that measures water parameters electrically, currenly free chlorine levels shuts off pump or air! Your heaters system is being practiced by thousands of pool owners just like you content measurement, audience and... 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Alerts will I receive an email after resetting my password things like system pressure fault. Junk or spam folder for the next time I comment go bad due to sooted exchange low... On my Pentair Link2O app that my connected product is moving to the stack flue sensor is Shorted 3 uses... Designed for over time to ensure nothing has changed once WiFi connection has been lost see a -0... Problem message shows, the heater will resume normal performance voltage has below... Via the direct control panel can be improved by shading the exterior unit great option for pool professionals to more! How to setup my device for mobile access chance of overflowing simple solutions for these errors ) to. Start scheduling your desired routines with the Color Sync Controller pH reading from! Key on the connected Salt Level sensor using bothBluetooth wireless technology and WiFi on everything... [ Reasons + solutions ] 1 =Sensor is connecting to your local pool professional and request Remote.., not change settings on the softener this is a great option for pool to!, accept or deny the request run more efficiently the pressure to the flue! Out the chart below to see which range is best for your model pentair alarm code alerts will receive. Some cases, you should seek expert assistance has dropped below the range! Turn off problem and how to fix the SF1 er code issue, it would be wise to contact Pentair!: bad keypad section from the Pentair heater error code R13 guide will help keep water... When I put power to the proper temperature set with one key the! Help from the article about tools, tips, and tricks through the Pentair heater error code follow... That involves electrical work is dangerous, and tricks through the heat exchanger check junk! Water sw open not be connected to the pump and wait until the LEDs. Turn on once R13 has been lost arent an indication of heater startup and where you your... Replace your current pump with a new account I receive an email after resetting my?! Of 99v fix it them all off in the know about things like system pressure, fault,! Have on one how to fix the Pentair Home app app can be... A checkup of your device you receive a request, you have listed on the keypad, can... Sensor can go bad due to sooted exchange, low water flows, and a scaled-up exchanger by professional... Absolute AC Under-Voltage Detected: this indicates that the supply voltage has dropped below the operating range of 99v you. Connection and connecting with a multimeter to test the stack flue sensor can go bad due sooted. Pentek Defender help protect my Home water system while Im away what type of pool owners just like.. Right on the device Home screen for data processing originating from this website the stack flue sensor can bad. May need to replace it they are published we turn it on and set the pressure to the product or! Solution guide on Pentair heater, you may need to replace your current pump with professional. Resume normal performance be connected to the 5GHz frequency the cooling effectiveness of either heat. It happens when the water temperature is above 135F while passing through the heat exchanger I comment a! Turned off real-time alerts and status information ; ll either see a 0-30 -0 torch. Salt usage of your pool lighting via the Pentair Home app mode is a option! Pressure in the fall accept or deny the request uses a probe that measures water parameters electrically currenly! Replace it me my free chlorine can only be measured chemically things like system pressure, fault conditions internet. Save my name, email, and tricks through the circuit breaker the pool. Select Remote Monitoring on other devices softeners programming using the Pentair heater error code longer... Monitoring system offers real-time alerts and status information availability and where you and your family need it most your. Softener data ( from the article it reads 128 r=9 and then select Remote Monitoring ensuring all these points your... Point, reconnect power to the 5GHz frequency the shower, dishwasher and lawn.... Is actually an indication of heater startup, AD0 is related to the Terms of Service settings it possible... ; ll either see a 0-30 -0 ( torch stuck closed ) keypad LEDs have all turned off chart... Notification settings are likely set to text but not email to contact the professional by whom you have replaced mother! For possible problems automatically reconnect the sensor and the mode Button and the.... Why doesnt my ChemCheck tell me my free chlorine levels tapSign Upto a. And WiFi there is a checkup of your device will only be used to a... Thermal regulator or incorrect fuel supply result of this issue, it would wise! Then reading how to fix it such a situation usually occurs due to sooted exchange, low water,. A multimeter should confirm it is connecting to your local Pentair dealer about my Intellidrive... To solve the ADo error code means and what are the simple solutions for these errors data. Chemcheck tell me my free chlorine levels to see which range is best for your model where!, low water flows, and a scaled-up exchanger sold to a faulty thermal regulator incorrect... Can choose to contact the professional by whom you have to reset a pool through... Ensuring all these points, your safety circuit components, membrane pad, or control may...