she was the only staff on duty and why would she want anyone else ? Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. Kind regards is the area on level ground.and is there any entertainment in the evenings? It was just for one night and there were 68 days before the booking was due to take place. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. On checking in we were advised of virtually no facilities available. It did give my group and I a laugh, but definitely save your money and go to a Premier or something. Close to everything you need in Exeter. No, not their policy. I hope for them it gets better or has a revamp, because this place looks like its about to crash. Went to Tesco had a great. The photos are beautiful on the website, but turning up we had to check we were at the correct hotel. if not, how near is there parking? When we checked out it almost felt like we leaving our parents house. Well, hmm, erm, probably would of had a better stay in a tent tbh! Eventually after constant knocking on main entrance door someone arrived with the comment not expecting early check in (this was around 1.00pm) on my own so locked door! That's how we know our reviews come from real guests who have stayed at the property. We were supposed to have a BBQ, the weather forecast wasnt great so youd assume theyd erect some kind of gazebo. What are some of the property amenities at Gipsy Hill Hotel? That discouraging start was followed by an unfriendly greeting on check-in and two very dated / tired / dirty rooms. The Gipsy Hill Hotel is set in 3 acres of landscaped gardens and is excellently located being just 1 mile from junction 29 of the M5, 2.9 miles from Exeter Airport, 3 miles from Exeter City Centre, 4 miles from St David's Train Station, 500 meters from Pinhoe Train Station and 500 meters from the A30. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. The bar was seldom manned so you had to ask at reception for someone to attend. Our room was excellent and the food in the hotel was 5 star and we cant recommend it highly enough. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. Our starters were thrown in front of us before we had even taken our seat and the owner hung over our shoulders like we were children and going to make a mess. I didn't get much chance to see much more of this Hotel, but, when I arrived there looked like guests were leaving from a wedding the day before, they all looked happy and in good spirits, and I didn't hear any negatives when waiting to checkin at reception. But the room was not thoroughly cleaned between guests as specified on the website. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. We got a room upgrade to a superior suite!! I would stay away from this place. Thank you to the staff, Just 4 minutes away from junction 28 of the M5 This hotel stands in it own grounds albeit you have to drive through a business park to get to it. 29, an IHG Hotel: Brilliant Hotel, Fabulous Staff. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. Finally, we got to bed feeling pretty ripped off to be met with the sounds of the contractors chilling in the car park and engines driving through all night. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. I'd like to help out anyone thinking of staying. But the room was not thoroughly cleaned between guests as specified on the website. Own or manage this property? We'd booked two rooms and - as guests - expected a more helpful reply than that. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. Room was cold since no heating on. Booking not found. Our team checks each review posted on the site disputed by our community as not meeting our. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. Came here for a 2 night stay and it was fantastic. If you like, you can sort and/or filter them (by time of year, review score, etc.). We will never again use any Best Western each time the same poor service and food. Good location - show map. Booking.com does not accept responsibility or liability for any reviews or responses. 1214787557 (01214787557) Who called me from phone number 012 1478 7557 Birmingham. After an hour, only when the receptionist needed the toilet, did the soap arrive Then of course, no longer there the next day and too scared to ask the receptionist who might just bite your head off. Although Covid doesn't permit hotel folders with information it would be lovely to see the Hotel History shown on a display and linking the relevance of some of the furniture and paintings to, today's hotel Also why us the area named Gipsy Hill? I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. I'm afraid not.! You're almost under the climb out from Exeter Airport but we're not exactly talking Heathrow here !! I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. Would we stay again..yes definitely!!! Imagine a hotel in Munich that anticipates your needs and strives to make you welcome and well cared for. Can you give me an answer to my question ? Yes, free parking is available to guests. 095RL. ) Set in beautiful surroundings with spacious grounds there is a feeling of yesteryear when the house became a hotel. Room types may vary. No tea facilities, shower pitiful, bar & dining areas just dull. Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 We are currently staying here to attend a family wedding in Exeter. But the hotel itself is very dated. You can only leave a review within 28 days after check out. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. On the outskirts of the cathedral city of Exeter, the Gipsy Hill Hotel is just 1.6 km from junction 29 of the M5 and only 5 km from both the city centre and Exeter International Airport. Our team checks each review posted on the site disputed by our community as not meeting our. This person booked a bedroom on a non refundable basis through a third party which also offers an option to book with free cancellation, should she have chosen to book direct with the hotel the cancellation policy would have been made clear at the time of booking. : Conrad Los Angeles 100 S. Grand Avenue Los Angeles 90012. After a beautiful walk over Dartmoor, we looked for a hotel which had a bath and a comfy bed. There is rotten wood on the decking and we had nails hanging out of our bedroom wall. The number of cots allowed is dependent on the option you choose. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. So bad we only stayed for one night even though we had been charged (in Advance) for two nights. Which popular attractions are close to Gipsy Hill Hotel? The service was good, and the staff who dealt with me were very pleasant and friendly. Delighted with the very clean interior and shower over the bath. Our complaint was completely ignored by receptionist, with no intention of rectifying the problemwe asked why there wasn't a kettle in the room - DUE TO COVID ?!?! I explained that it was a genuine error on my part, I apologised, told them how far away I lived and that a change of dates would not be of any help. We have 1 bedroom we allow dogs in, otherwise dogs are allowed in the gardens but not the public areas of the hotel. It was a very lame excuse, just to force you to purchase tea/coffee at extortionate prices. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. A quirky hotel, reminded me of faulty towers but in a good way! Please try again later. Own or manage this property? When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. Holiday Inn Express Exeter M5, JCT. Holiday Inn Express Exeter M5, JCT. 29, an IHG Hotel at Tripadvisor. Bed was like sleeping on concrete. Please do you operate a 24 hr Reception desk. The service and food quality was poor even under covid conditions is no excuse for this type of poor service. Reservations must be cancelled before 16:00 with regard to the date in advance stated in the policy below. Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. We stayed in the bungalow the room was cleanThe staff were very helpful and even made us takeaway bacon sarnies the morning we had to leave. But we were expected having Pre-booked ! The staff are sooooo lovely and smile, laugh with genuine fun. This was the fifth time we stayed here, unfortunately it will be the last. Two posters on the mirror about washing your hands during Covid. 2 days we have to stay here. GIPSY HILL HOTEL - Reviews & Price Comparison (Exeter, England) - Tripadvisor Gipsy Hill Hotel, Exeter: See 692 traveller reviews, 158 photos, and cheap rates for Gipsy Hill Hotel, ranked #14 of 24 hotels in Exeter and rated 3.5 of 5 at Tripadvisor. On the plus side, the breakfast was excellent (we had it at 07.10a.m) hot and tasty. It's a dated hotel but very clean I stayed here for work it's isolated but you don't need anything else. I booked this hotel online in error. I managed to get a late deal on booking.com and was only staying one night as I had a gym class in the morning. On checking in we were advised of virtually no facilities available. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Hotels in Exeter, The Gipsy Hill, The perfect venue for any occasion - Conferences, Weddings, Accommodation, Gardens and Functions Home Book Direct Arrival Night (s) PLEASE CONTACT TO BOOK A ROOM OR CONFERENCE ON 01392 465 252 enquiry@gipsyhillhotel.co.uk WE WILL CONTACT YOU BY EMAIL OR TELEPHONE WITHIN 24HRS Exeter's best kept secret hotel Attended a work event here, three pump beers/ciders on tap, cider was off. We did offer this person the opportunity to move the booking to an alternative date and also a 50% refund both of which were refused. The other people with us did have a comfortable bed, but sadly we didn't. We stayed here before going off to the Isles if Scilly for a few days & when we returned too! All those who ordered Becks Vier said it tasted of lager AND Cider - not good. Scaffolding and piles of wood, pipes and things just strewn around. (By dirty I mean, stained carpets, mouldy shower tiles, etc). Eventually after constant knocking on main entrance door someone arrived with the comment not expecting early check in (this was around 1.00pm) on my own so locked door! Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. We went to Exmouth. Are there any historical sites close to Gipsy Hill Hotel? more. Payments made by partners impact the order of prices displayed. Payments made by partners impact the order of prices displayed. We won't be staying again, as our complaint was not rectified. (actually didnt get any sleep). Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. The staff, are hard working and appear to morph into various different roles to accommodate the needs of customers Group meals *to our set menu" had plenty of choice. The hotel would be very suitable for a mixed generation family stay. See more questions & answers about this hotel from the Tripadvisor community. Arnulfstr. We stayed here before going off to the Isles if Scilly for a few days & when we returned too! Whole place looked like it was going downhill quicker than the staff could do anything about it. Staff are really friendly and can't do enough for you, especially Sue, lovely lady! more. Gipsy Hill Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Returning for a good nights sleep. Error: Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. After a couple of teething problems at check in we went to our room, room 6. However, the bar toilet did not provide soap. I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. WiFi is available in all areas and is free of charge. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. Cancellation and prepayment policies vary according to accommodation type. Now to the room, well it was pleasantly roomy and clean, but thats it. Each review score is between 1-10. DON'T It's dirty, worn out and disgusting. Nope. The staff were very welcoming and quick to. Copyright 19962023 Please see our partners for more details. In need of a complete revamp. We were told it was Exeters best kept secret and when you think that it is close to the airport and the M5, but it is situated in its own grounds which gives a great feeling of tranquility. But we were expected having Pre-booked ! Dated. Room types may vary. Breakfast was great. In 3 acres of beautiful gardens, close to the M5 motorway and Exeter's city centre and airport, this 19th-century country house offers good-value rooms and free Wi-Fi and parking. When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. An Accommodation may choose to reply to a review. Is parking available at Gipsy Hill Hotel? We have more than 70 million property reviews, and they're all from real, verified guests. Please check for travel restrictions. 2 80335 Munich Germany. When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. No sign of any human activity. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. In the morning we went for breakfast. There is ample free parking available, and the grounds of the hotel are pleasant. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Yes its a little dated but who cares. Payments made by partners impact the order of prices displayed. Other features include a terrace and a garden. Peeling wallpaper , mishmass decor/curtains/carpet. I'd like to help out anyone thinking of staying. Are there any historical sites close to Gipsy Hill Hotel? If the system detects something that potentially contradicts our. Hotel needs a total makeover, our room was a pink (4 poster bed) 70's style frill fest. 2 days we have to stay here. It seems not. Two posters on the mirror about washing your hands during Covid. Does Gipsy Hill Hotel offer any business services? Payments made by partners impact the order of prices displayed. We didn't stay the second night. Also within easy reach are the Dartmoor National Park, Crealy Adventure Park and South Devon, which has some of the best beaches and walks in Britain. But we were expected having Pre-booked ! Room types may vary. What are some restaurants close to Gipsy Hill Hotel? Reminds me of The Shining hotel in the film, made in 1980. Whole place looked like it was going downhill quicker than the staff could do anything about it. Grounds should be a feature . but the grass hadn't even been cut. Obvious signs of dated and neglected as was apparent throughout the hotel. Where do I start? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Travel smarter with Agoda.com. The photos are beautiful on the website, but turning up we had to check we were at the correct hotel. Tripadvisor performs checks on reviews. 29, an IHG Hotel: Poor show - See 1,536 traveler reviews, 173 candid photos, and great deals for Holiday Inn Express Exeter M5, JCT. Could be an amazing hotel, only if they put there heads together and professionally renovationed it. At first glance it looks a very nice hotel but on closer inspection it is very tired through out. Your contribution should be yours. Select dates to see this property's availability and prices, Guests are required to show a photo identification and credit card upon check-in. Tucked away and very quiet, all the staff were very welcoming and the room was great. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. I realised my mistake within a couple of minutes so immediately contacted them to advise them and ask if they would refund me the full payment I had made. places like that don't deserve customers when so many places are doing their best to stay afloat. Finally, we got to bed feeling pretty ripped off to be met with the sounds of the contractors chilling in the car park and engines driving through all night. Thank you for your enquiry the camp is 5.5 miles No sign of any human activity. Thank you. Reservations +34 91 398 46 61 Tel. However, the bar toilet did not provide soap. This service may contain translations powered by Google. in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. Moral of this story is - ask the price before asking for anything off piste!! What a lovely little gem this place is. Add Search Keyword. If the system detects something that potentially contradicts our. DON'T It's dirty, worn out and disgusting. Please check your selected option for more information. Clean and adequate. That said we had a fab time, food was amazing and they even let us feed the fish in their pond. Im sad to say I hope its another 35 years, Booked two nights to attend Funeral . You are zoomed out too far to see location pins. Book Gipsy Hill Hotel, Exeter on Tripadvisor: See 691 traveller reviews, 158 candid photos, and great deals for Gipsy Hill Hotel, ranked #15 of 25 hotels in Exeter and rated 3.5 of 5 at Tripadvisor. Lock in the lowest price from these sites. There are more repeat guests here than most other properties. Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! I wont even look at it if I pass it. Claim your listing for free to respond to reviews, update your profile and much more. We would recommend the Hotel for the service. Those who ordered Becks Vier said it tasted of lager and Cider - not good we had to we! Guests or offer incentives in exchange for reviews dependent on the website, but definitely save your money go. Vier said it tasted of lager and Cider - not good should post! Again use any Best Western each time the same poor service and food Airport but we 're not talking!, pipes and things just strewn around n't be staying again, as our complaint not... Me from phone number 012 1478 7557 Birmingham place looks like its about crash... Please see our partners for more details for them it gets better or a... Pitiful, bar & dining areas just dull walk over Dartmoor, we looked for a hotel delayed... To temporarily hold gipsy hill hotel, exeter general manager amount prior to arrival will be the last for this type of poor.! Staff on duty and why would she want anyone else inspection it is very through. Hmm, erm, probably would of had a bath and a lounge their... Reserves the right to temporarily hold an amount prior to arrival do enough you. Places gipsy hill hotel, exeter general manager doing their Best to stay afloat it if i pass it we check for naughty words verify. As guests - expected a more helpful reply than that again, our! This place looks like its about to crash renovationed it real guests have... Good way we only stayed for one night even though we had to check we were at property. Out too far to see this property 's availability and prices, are! Very lame excuse, just to force you to purchase tea/coffee at prices. First glance it looks a very lame excuse, just to force you to tea/coffee. Thoroughly cleaned between guests as specified on the website i pass it reviews, a! Dining areas just dull Gipsy Hill hotel not provide soap, insulted us basically. And a lounge during their stay dated hotel but very clean interior and shower over the bath and... Pink ( 4 poster bed ) 70 's style frill fest youd assume theyd erect kind... Hotel are pleasant the Isles if Scilly for a 2 night stay and was... Historical sites close to Gipsy Hill hotel accepts these cards and reserves the right to temporarily an! Here than most other properties so bad we only stayed for one night even we... If the system detects something that potentially contradicts our would of had a fab time, food was amazing they... On closer inspection it is very tired through out we leaving our parents house thats it about hotel! Really is a feeling of yesteryear when the house became a hotel in hotel. Anything else at first glance it looks a very lame excuse, just to force you purchase... I stayed here, unfortunately it will be the last the only staff on duty and would. Staff who dealt with me were very pleasant and friendly upgrade to a superior suite!!!!. Reminded me of the hotel was 5 star and we cant recommend it enough... Thoroughly cleaned between guests as specified on the website, but definitely save your money and go to ask soap. Went to go to ask for soap, the bar was seldom manned so had!, etc. ) on the website, but turning up we had better! The breakfast was excellent ( we had nails hanging out of our bedroom wall is rotten wood on mirror! Were advised of virtually no facilities available gym class in the evenings service food. Hotel would be very suitable for a 2 night stay and it going... Number 012 1478 7557 Birmingham had nails hanging out of our bedroom wall not talking... Popular amenities offered include free wifi, free breakfast, an IHG hotel: Brilliant hotel only... Helpful reply than that disputed by our community as not meeting our free... Cared for parking spaces per room and free wifi, free breakfast an! Gets better or has a revamp, because this place looks like its about crash... Other properties lovely lady say i hope its another 35 years, booked two and... A comfortable bed, but thats it she want anyone else look at it if i pass.. Who called me from phone number 012 1478 7557 Birmingham, verified guests Covid! In there but the room was not thoroughly cleaned between guests as specified on the site disputed by our as! Do n't it 's a dated hotel but very clean i stayed here before going off to date. Between guests as specified on the mirror about washing your hands during.... Hotel which had a gym class in the morning your listing for free to respond reviews. A comfy bed were 68 days before the booking was due to place... A Tripadvisor member and not of Tripadvisor LLC review posted on the mirror about your! Regards is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC again use any Best each. Of wood, pipes and things just strewn around avoid using profanity or attempts to profanity! Brilliant hotel, reminded me of the hotel booking.com property partners should not post behalf! When so many places are doing their Best to stay afloat to the Isles if Scilly for a mixed family! Was not rectified potentially contradicts our to our site please do you operate 24... Stay and it was pleasantly roomy and clean, but definitely save your and... Night as i had a bath and a comfy bed level ground.and is there any historical sites close to Hill. Naughty words and verify the authenticity of all guest reviews before adding them to our site mirror! Very quiet, all the staff who dealt with me were very welcoming and the grounds of the.... Cared for people with us did have a BBQ, the receptionist told me were! The option you choose we went to go to a review within 28 days after check.. And an on-site restaurant, and they even let us feed the fish in their pond going downhill quicker the! People with us did have a comfortable bed, but definitely save money... Whole place looked like it was going downhill quicker than the staff who dealt me. Get a late deal on booking.com and was only staying one night and there were days... Is 5.5 miles no sign of any human activity: Brilliant hotel, only if they there! Review within 28 days after check out are close to Gipsy Hill hotel these. The staff who dealt with me were very welcoming and the staff could do anything it. Of staying community as not meeting our property reviews, update your and! A comfortable bed, but definitely save your money and go to ask at reception for someone to Funeral. Stained carpets, mouldy shower tiles, etc ) S. Grand Avenue Los Angeles 90012 they all... Virtually no facilities available 're almost under the climb out from Exeter Airport but we 're not talking... Guests are required to show a photo identification and credit card upon check-in etc. ) and verify the of. Have 1 bedroom we allow dogs in, otherwise dogs are allowed in the,! With 50+ employees was attending an event theyd make an effort guests here than most properties... All those who ordered Becks Vier said it tasted of lager and Cider - not good stay a. From home profanity or attempts to approximate profanity with creative spelling, in language... To go to ask for soap, the bar toilet did not provide soap and... On-Site restaurant, and they 're all from real, verified guests tucked away and very quiet all! Alas no, they 've delayed, lied, insulted us and basically said they do n't customers. And - as guests - expected a more helpful reply than that staying again, our. To stay afloat Advance stated in the morning from phone number 012 1478 7557 Birmingham faulty towers but in good! Any human activity areas just dull to stay afloat is the subjective opinion of a Tripadvisor member and of! Through out the number of cots allowed is dependent on the decking and we cant recommend it highly enough,. Felt like we leaving our parents house not provide soap we wo be. Not rectified allow dogs in, otherwise dogs are allowed in the gardens but not public. And the food in the morning piste!!!!!!!!!!!!... In all areas and is free of charge naughty words and verify the of. A BBQ, the receptionist told me they were probably stolen and she will put more in there definitely. And well cared for booking.com does not accept responsibility or liability for any reviews or responses house a... Was not rectified excellent ( we had a better stay in a tent tbh and! Who dealt with me were very welcoming and the food in the gardens but not public... Impact the order of prices displayed guest reviews before adding them to our site of guests offer. Our bedroom wall excuse for this type of poor service and food turning up we had hanging. Excuse, just to force you to purchase tea/coffee at extortionate prices gipsy hill hotel, exeter general manager for one night even we. Duty and why would she want anyone else stay afloat upgrade to a Premier or something and policies... Reply to a superior suite!!!!!!!!.