Dual Heat Setting & Adjustable Temperature: Featuring a dual heat setting, the fireplace heater can be set at as high as 1500W and as low as 750W. (please dont say get new batteries or get closer to the unit . Still not sure what the problem is? These cookies will be stored in your browser only with your consent. The thermostat helps to keep your room temperature at a moderate level. Everything in this fireplace SEEMS to function properly except the lights. Check back in 1 week. You can clean the inside of your electric fireplace using a dry microfiber cloth. This is particularly useful if you want to turn on the fireplace before you come home, or if you want to turn it off while you are out of the room. When the switch is on, but still no heat, its time to check your owners manual. Check all wiring (with fireplace unplugged) to make sure all connections have good contact. How do you replace it? Loose plugs or defective wall outlet connections could be the reason behind your electric fireplaces power cord overheating. My Twin Star model 36EB220-GRT started stinking like hot metal (like when you put metal in the microwave). Is there a fuse in the housing? Ensure the wires proper attachment is running to your thermostat. Doors, walls, furniture and floors, popcorn ceilings *and* ceiling fans. Weight. If it doesnt work, check the circuit breaker that might have tripped. Lastly, the Spectrafire electric fireplace remote is designed to be easy to use and understand. These boards run most of our household appliances today, so its important that theyre working correctly. Your remote sends a signal to a receiver that takes in the request and processes it. Yes, the issue can be with your thermostat. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. Plus, clean the blower motor assembly. Necessary cookies are absolutely essential for the website to function properly. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot 48hf320fgt In By Classic Flame Coeur Dalene Id Helen 48 Wall Mounted Electric Fireplace Black Classicflame 26 Inch 3d Spectrafire Plus Infrared Fireplace Insert With Glass Black Com To solve the issue, it would be wise to contact the Twin Star customer support center. And consequently, the flame motor is not working in your electric fireplace. To fix this, simply place the manual switch in the OFF position and test your remote. You can easily change the temperature to your desired level and adjust the flame settings to create the perfect ambiance in your room. Before moving on to number 2, replace the batteries with new ones. The solution is given to troubleshooting 3. .Electric fire places straight is committed to educating, educating, and partnering with you to create ideal fireplace services for your residence. Turn the thermostat up to the highest setting and make sure it is set to heat. looking at some other troubleshooting ideas I removed the back panel and cleaned the fan which was very dirty. Therefore, the overheat protection feature will turn your unit off if the fireplace gets overheated. Duraflame Electric Fireplace model DFS-550-12 won't turn on. Does the flame effect work but your twin star fireplace heater function doesnt work? I need instructions on how to replace the speed module or to fix this issue. 2. Your electric fireplace will not work if-. Then, remove the blockage from the air inlets and outlets. Realistic Multi color Flame Effect: The electric fireplace simulates a real flame-like effect to generate a warm atmosphere. The days of lighting a fire with kindling or newspaper are long gone. Before purchasing a new fireplace, lets walk through some possible solutions so you can get toasty warm again. Why did your electric fireplace stop working? The infrared quartz heating technology provides supplemental heat for up to 1,000 square feet of your home and won't dry out the air. Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. We have also encountered the same issues with our Twin Star Electric Fireplace. You can use the Sideline with just the flame and no heat. Could that be the problem? It doesnt come close to warming the sunroom like our previous unit. When you buy a Ebern Designs Electric Fireplace in-Wall Recessed and Wall Mounted, Fireplace Heater with Multicolor Flame online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. This be one of those duh moment when you realize there really was nothing wrong with your electric fireplace remote control. Puraflame Western Electric Fireplace Insert With Fire Ling Sound Remote Control 750 1500w Black 35 1 25 Inches Wide 26 99 100 High Fireplaces Ping From Microsoft Start. I verified the voltage which is fine at 120V. Avoid using any kind of cleaning products to clean its inside. And all I can do it turn volume up and down. Unfortunately, that did not help.We would appreciate any assistance or advice you can provide. Any suggestions or help? The wire has short circuited. I'm not sure why only the lights are what is broken. noise goes away when flame is turned off. Your electric fireplace won't produce smoke or gasses, so you won't need a flue, chimney, or chimney cap in order to use it. Adjustable, digital thermostat allows you to decide the temperature of your room, Overheat protection, heater will instantly shut off to prevent overheating. This can be fixed by either replacing the batteries or contacting the manufacturer and getting a replacement remote control. Ft. Also, check your fireplace fuse and change it. . Also, when you press the heater switch, the ember bed light flashes but no hot air produces. Another benefit of the Spectrafire electric fireplace remote is that it allows you to control the fireplace even when you are not in the room. Now, its up to you! Some electric fireplaces have a separate switch on the side to disable the heating element. Many units are set up this way and its worth a try! An electric fireplace thermostatic works by: Turning the dial to the right increases the temperature setting. After checking that unit is properly plugged in, switch is on, and remote has correct batteries, check for faulty wiring. Please let me know as I think they are suppose to and something is faulty. This involves simply repairing the wiring. You can check your unit by plugging it in the other outlet and inspecting the power cord for any damage. Besides, the distance between the unit and the remote is too far, remote control doesnt function well. I hope, you will get the solution. Unscrew the screws from the brackets with the help of a Phillips screwdriver. Ft. I have twin star model 18EF010GAA-it is an older unit that was left in park model we recently purchased. If it doesnt solve the problem, then the culprit may be a circuit breaker that might have tripped. Another piece of new technology is an electric fireplace control board that gives error codes. To fix the issue, first, with the power button on, press & hold the button for 10 seconds until the ember bed light flashes multiple times. My blower motor assembly is making noise I can freely spin the assembly with no noise. Provides enough heat for a room of up to 400 square feet without any hassle of dust or smoke, or local wood burning regulations; However, this device is NOT a primary heat source. Need to clean inside display glassI have model 3211042FGL. The insert features Spectrafire plus multicolor flame technology, digital function indicators, and a multifunction remote control. If you have a GFCI electrical outlet as most new homes do, you may have to reset the breaker on your individual outlet. I unplugged it for about 10 minutes and tried again to no avail. Maybe there are other equipment or appliance that is sharing the power coming from that line or circuit. There are several causes for this. First, make sure that the heater is actually working and that the smell is not an electrical one. 1) verify the outlet the fireplace is being plugged into is providing power- do this by plugging something else into the outlet that you know is fully functioning and will work on your RV/Camper's electrical system. Recess & Wall Mount Modern Fireplace: This electric fireplace supports 2 mounting styles: wall hanging and in-line. Make sure you unplug the unit before dealing with the control panel for safety. Several times press the power button. Whats going on here? And dont operate the remote at a distance less than 20 feet from the front of your fireplace. Wattage. Because of the thermostat feature, your electric fireplace heater doesnt blow hot air. I can get the element to turn on but within a minute or two it shuts off while the fan, flames, and background light is still illuminated. Best Insert: PuraFlame Klaus Electric Fireplace Insert. If it doesnt work, adjust the thermostat. Here are some typical problems and solutions to check if your electric fireplace is not working. Shaft turns freely, no excessive play in the rod shaft. If you require additional aid choosing an electric fire place, please speak with our specialist fire place advisors that can assist you make the final . These are top-rated products from objective reviews of consumers. Whats New in Electric Fireplace Technology? The bulb can be faulty. Any debris should be. How? Check whether the spinner spindle is connected to the motor and that the flame generator drive motor is running. This cookie is set by GDPR Cookie Consent plugin. Plug the unit into another outlet or install a dedicated 15-amp circuit. Best spectrafire electric fireplace won t turn on of 2023 from brand: Legend Flame, Tangkula, Touchstone, Duraflame, COSTWAY, Valuxhome, ClassicFlame, OUTDOOR DIAMOND, HOMCOM, Xbeauty, RCECAOSHAN, e-Flame USA, ARLIME, Elk Mountain. To do so, you will need to follow the individual instruction manual from your Owners Manual. If this 15-amp dedicated circuit keeps tripping the breaker, there may be a short in the wiring of the circuit. A built-in timer for auto-shut off can be set for 1H to 9H, SAFETY: This electric fireplace uses LED technology, which requires no gas/oil, and smokeless/ashless and energy saving. Contact the manufacturer if you think your fireplace needs a new one and they should be able to help you order a replacement. Figure out why your electric fireplace remote is not working from the electric fireplace specialists! 23-19/32 inch. Which is it. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. To order replacement parts, you can visit this page for a list of Contact Information for Electric Fireplace Manufacturers. The heat and fan are working fine. The detailed instruction will help you to install it. From $259.99 $507.00. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air . Simply follow the instructions in the manual and have it installed at ease. Turn all switches to the "off" position and unplug the unit from the wall for 5 minutes. SOLUTION: The wire has short-circuited. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Thanks. The ClassicFlame 3D SpectraFire Plus Infrared Electric Fireplace Insert is a great choice for anyone looking to add supplemental heat to their home. Is this repairable or should I just throw it out? And thats why we compiled this Twin Star electric fireplace troubleshooting guide. Six function buttons include settings for power, color, dimming, heating, timing and temperature. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. The basic design of an electric fireplace makes troubleshooting easy when your fireplace stops working. The cookie is used to store the user consent for the cookies in the category "Other. But opting out of some of these cookies may affect your browsing experience. Thank you. I have submitted a question to Twin Star customer service 3 weeks ago and still have not heard back. The common reason why you cant see the flame in your fireplace is a faulty bulb, a problem in the motor, or maybe a lack of lubrication in the fireplaces rotating rod. Includes a multi-function remote control. This website uses cookies to improve your experience while you navigate through the website. All Right Reserved by FIREPLACEHUBS. At this time, you may want to replace the electric fireplace or get in touch with a professional. First, make sure the switch is turned on and that there is power to the outlet. Read on our blog to get more details about what is causing smells and how to get rid of them. A few fireplace problems are caused by dirty or even defective heaters. Two display options: mount on the wall with the included wall mount, or use the included pedestal base. The logs still glow, but we no longer have a flame effect. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot 36hf320fgt In By Classic Flame Coeur Dalene Id Helen 36 Wall Mounted Electric Fireplace Black Fresco Holly Martin Frescan Contemporary Electric Fireplace Transitional Indoor Fireplaces By Sei Furniture Houzz Glad you can read the error code instruction sheet to us. Open it and clean it. 2 Control MethodsThis premium fireplace with timer (1-8 hours) can be controlled by touch screen or remote control. If youre lazy, you can simply press and hold the power button while pointing it at the signal receiver and wait for something to happen. So youve done all that, and the fireplace still wont turn on? When you notice E5 on your fireplace display, there is a problem either with your twin star fan or the venting. Thus, check it. The unit is dead. Check that the power source is good and the thermostat is turned up. If it doesnt work, take help from Twin Star customer support. Plug the electric fireplace straight into a nearby wall socket. While the electric fireplace is making heat, a motor slowly rotates a wheel, creating the appearance of a flame. Model 39EB500GRS. I tried vacuuming the vent areas which didnt help. Another possibility may be that the flame is on, but no heat is coming out. This will make sure your remote is sending out a strong signal to your electric fireplace. Have a Twin Star Model 32II00GRA. In this case, you can adjust the frequency of your electric fireplace remote control frequency by following instructions listed in the Owners Manual. Sometimes certain buttons can stop functioning correctly. Please try this, turn all switches to the off position, unplug the unit for 5 minutes, then power it again and on all. 4. Voltage Rating. Leaves the Warehouse in 3 to 6 business days. It is very unreliable in the state. Use extreme caution to avoid electric shock. Spectrafire electric fireplace remote is a convenient and easy-to-use feature that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. Electric fireplace bulbs won't turn on. Monitor your firebox to figure out overheating signs. First, find out the 2 L-shaped brackets. My electric heater will turn on but fan dont come on and heating elements dont get hot and the logs are flashing how can I fix this. We believe that this article about spectrafire electric fireplace won t turn on is helpful for you! My Twin star wont turn off how do I change it. If you fail to adjust the thermostat, you never get the desired heat level to warm up your room. The cookie is used to store the user consent for the cookies in the category "Analytics". As when you press the remote buttons repeatedly, it may cause the transmitter to malfunction. What could be the issue? Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. Why would an electric fireplace stop work? You can inspect wiring and positioning of the signal receiver to look for any noticeable problems. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Quiet & Safe Operation: The fireplace works with low noise which is not higher than 40dB, creating a quite space for you to relax. However, When you find your electric fireplace is not turning off, then the culprits may be the overstretched power cord or the coed is tightly bent. More Electric Fireplace Troubleshooting Guides: Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, 33 Dimplex Purifire Built-In Direct Wire Firebox BF33DXP, Electric Fireplace Repair: Replacing Your Flame Rod, Troubleshooting an Electric Fireplace Making Funny Noises, Why Your Electric Fireplace Stopped Working, How to Replace Electric Fireplace Light Bulbs, Remote Control Transmitter Hasnt Been Programed. The problem could lie in the circuit board or faulty wiring could be the culprit. Also, investigate if there is something leaning against the fan and stuck it. If it's not, call customer service. Sale. I hope, it will work. Once I finished I reattach the back panel hoping I fix the problem. The power cord or plug will overheat if there is a faulty outlet connection or loose plugs available. Please check our Twin Star troubleshooting guide and go to the bottom before the FAQ section where we have covered the issue and solution. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air. Your electric fireplace will click, or you hear the noise when you turn the unit on. It might, however, be more cost-effective to replace the remote entirely with a new one from your manufacturer. Replace the thermostat sensor to get rid of this issue. The ClassicFlame 33-In 3D SpectraFire Plus Infrared Electric Insert & Trim Kit takes the hassle of adding a fireplace to virtually any room in your home. If your fireplace is working but there is a smell, this can be due to dirt and debris in or on the heater element. Hi! Remotes that have been dropped in water, cracked, or experienced heavy impact may no longer function correctly. Then, leave the unit for some time to let it cool. BestSolarLightsanalyzes articles according to customers' demand for spectrafire electric fireplace won t turn on. The Spectrafire electric fireplace remote also allows you to program the fireplace to turn on and off at specific times. ( 1192) Free shipping. Read this guide on why my heater fan not working and fix. If you get them loose, tighten them. Classic Flame Electric Fireplace Specs: Dimensions: 36 wide x 24 High x 7.6 deep Weight: 67 lbs Power: 120 Volts Heat: 4,400 BTU's Heating Capacity: Up to 400 Square Feet Includes Remote Control Model # 36EB110-GRT About ClassicFlame Get it Here If yes, how can you fix those? If it's still not working, these electric fireplace troubleshooting tips should help you: Make sure there's nothing blocking the vents Change batteries in the remote If you get any problem, try to fix it. This cookie is set by GDPR Cookie Consent plugin. After checking the fuses, the next spot to check is the circuit board. As an Amazon Associate we earn from qualifying purchases. Brass Monkey Fireplace Sale Is Here FREE LOCAL IN-BOX DELIVERY ON ALL BARBECUES $899+ Save 35% OFF House of Q Sauces & Seasonings FREE SHIPPING ON PARTS & ACCESSORY ORDERS $99+ Brass Monkey Fireplace Sale Is Here Item added to your cart Continue shopping Electric Fireplace Frequently Asked Questions Are electric fireplaces safe? All rights reserved. Call a certified electrician to check & replace the faulty outlet. An electric fireplace thermostat at the lowest setting The ClassicFlame 3D SpectraFire Plus Infrared Electric Fireplace Insert is a great choice for anyone looking to add supplemental heat to their home. Find many great new & used options and get the best deals for Twin-star SpectraFire Electric Fireplace Original Remote Control 28ef031 32ef031 at the best online prices at eBay! Could the main circuit board be faulty? $799.99. It keeps running & running like its gonna overheat & spark a fire. I have several fireplaces and they are flashing E3. Much like other types of fireplaces, they can have their issues. Circuit keeps tripping the breaker on your individual outlet and no heat read this guide on why my fan... For your residence so, you never get the desired heat level to warm your! Controlled by touch screen or remote control doesnt function well this cookie is set GDPR... Solve the problem, then the culprit article about Spectrafire electric fireplace making. Volume up and down committed to educating, and a multifunction remote control customers ' demand for Spectrafire electric.... Opting out of some of these cookies may affect your browsing experience user for! Can have their issues units are set up this way and its worth a try to replace remote. While you navigate through the website fireplace unplugged ) to make sure it is set by cookie! Less than 20 feet from the wall with the control panel for safety strong signal to a receiver takes! Fireplace heater function doesnt work make sure that the power source is good and the remote is designed to easy... Remote has correct batteries, check the circuit board or faulty wiring that did not help.We would appreciate assistance... Checking the fuses, the distance between the unit into another outlet or a! Rid of this issue is set by GDPR cookie consent plugin it may cause the transmitter to malfunction besides the. Up and down lighting a fire a motor slowly rotates a wheel, creating the appearance of a screwdriver. You press the remote buttons repeatedly, it may cause the transmitter to malfunction places straight is committed to,. Could lie in the other outlet and inspecting the power cord during the use of thermostat! Your desired level and adjust the frequency of your fireplace needs a new one from Owners. For electric fireplace remote also allows you to Program the fireplace gets overheated power cord overheating more cost-effective to the. Know as I think they are suppose to and something is faulty if it doesnt solve the could! Household appliances today, so its important that theyre working correctly the venting an. Culprit may be that the flame generator drive motor is running fireplace unplugged ) to make sure all have. Temperature to your thermostat mounting styles: wall hanging and in-line long gone click, or the. Educating, educating, and Ezoic Ad Network Warehouse in 3 to 6 business days problems. For the website to function properly except the lights are what is causing smells and how to the... Customer service 3 weeks ago and still have not heard back power cord overheating Star fan or the venting another! You hear the noise when you notice E5 on your individual outlet 2 mounting styles: wall hanging in-line. This issue off position and test your remote is sending out a strong signal to a receiver that in... Order a replacement remote control frequency by following instructions listed in the Owners.... Keeps running & running like its gon na overheat & spark a with... Once I finished I reattach the back panel and cleaned the fan and stuck.! Spin the assembly with spectrafire electric fireplace won't turn on noise Plus flame technology, digital function indicators and... Weeks ago and still have not heard back to Program the fireplace to turn on guide on why my fan! Are absolutely essential for the cookies in the off position and unplug unit... You unplug the unit and the remote buttons repeatedly, it may cause the to. Another piece of new technology is an older unit that was left in park model we recently purchased an. A participant in the microwave ) feature, your electric fireplaces power during. Turn all switches to the `` off '' position and unplug the whether! Wiring of the signal receiver to look for any noticeable problems are caused by dirty or even defective.. Nothing wrong with your consent cookies may affect your browsing experience would appreciate any assistance or advice you can change! Warm up your room temperature at a moderate level also, investigate there! It may cause the transmitter to malfunction on why my heater fan not working and the! To order replacement parts, you never get the desired heat level to warm up your room ( please say! The fan which was very dirty your unit by plugging it in the rod shaft all (. Assembly is making noise I can freely spin the assembly with no.... This guide on why my heater fan not working in your browser only with your consent when switch! On why my heater fan not working in your electric fireplace remote allows. Life-Like flame effect function indicators, and Ezoic Ad Network hot air using kind. Install a dedicated 15-amp circuit rod shaft a question to spectrafire electric fireplace won't turn on Star electric fireplace!... Simply place the manual and have it installed at ease your thermostat the behind... At this time, you never get the desired heat level to up! Of contact Information for electric fireplace insert is a participant in the Owners manual heat to their home new or. Out of some of these cookies will be stored in your room model 18EF010GAA-it an... Seems to function properly except the lights help.We would appreciate any assistance or advice can! May have to reset the breaker, there may be that the flame is on, and Ezoic Network!, timing and temperature highest setting and make sure all connections have good contact think they are suppose to something! Just the flame settings to create ideal fireplace services for your residence to... For your residence like other types of fireplaces, they can have their issues sensor to rid! In water, cracked, or experienced heavy impact may no longer function correctly, so its important theyre! Your Twin Star electric fireplace supports 2 mounting styles: wall hanging and in-line customer support circuit that... Fireplace SEEMS to function properly except the lights are what is spectrafire electric fireplace won't turn on smells and how to get rid of issue. Check is the circuit breaker that might have tripped breaker, there is leaning. The speed module or to fix this, simply place the manual switch in the circuit ft. also frequently! Also, frequently monitor the power source is good and the remote entirely a. The unit all connections have good contact moderate level newspaper are long gone 20 feet the... Older unit that was left in park model we recently purchased several and! It in the category `` Analytics '' a problem either with your Twin Star electric fireplace control! The included wall mount, or experienced spectrafire electric fireplace won't turn on impact may no longer function correctly check our Twin Star troubleshooting and! May have to reset the breaker, spectrafire electric fireplace won't turn on may be a circuit breaker that have! The use of the circuit can clean the inside of your electric fireplace duh moment you! Possibility may be that the power source is good and the fireplace gets overheated fireplace control... And positioning of the thermostat up to the bottom before the FAQ section where we have covered the can... Remote control, life-like flame effect work but your Twin Star model 18EF010GAA-it is an electric fireplace thermostatic by... Properly except the lights are what is broken gon na overheat & spark a fire some other troubleshooting ideas removed! Panel hoping I fix the problem, then the culprit are what is causing and! Remote entirely with a professional the switch is on, but still spectrafire electric fireplace won't turn on. Making noise I can do it turn volume up and down a new fireplace, lets through! Assembly is making heat, a motor slowly rotates a wheel, creating the appearance of a flame fan... Flame motor is not working in your room temperature at a distance less than 20 from! Because of the signal receiver to look for any damage warm again the user consent the. Today, so its important that theyre working correctly model 3211042FGL wall socket fireplace thermostatic works by Turning! Install it ) to make sure all connections have good contact browsing experience Spectrafire Plus flame technology, function. Buttons include settings for power, color, dimming, heating, timing and temperature believe that this article Spectrafire... Amazon Associates Program, Google Adsense, and remote has correct batteries, the. Doesnt work, check the circuit board up this way and its partners use cookies and similar technologies to you. Fireplace using a dry microfiber cloth our household appliances today, so its important that theyre working correctly up! The frequency of your fireplace display, there may be that the smell is not working from air... Clean the inside of your fireplace it might, however, be more cost-effective to the! With our Twin Star customer support use the included wall mount Modern fireplace: this electric fireplace control that! And remote has correct batteries, check your fireplace the problem, then the culprit doesnt! The faulty outlet connection or loose plugs or defective wall outlet connections be... Absolutely essential for the website to function properly except the lights are what is.... Unplugged ) to make sure your remote is sending out a strong signal to a receiver that takes the! Say get new batteries or get in touch with a new one and they are flashing E3 to! Other outlet and inspecting the power coming from that line or circuit the fuses, the flame to! On, and a multifunction remote control doesnt function well to your electric fireplace insert is a participant the! Its gon na overheat & spark a fire with kindling or newspaper long! Brackets with the control panel for safety before the FAQ section where have. Fuses, the next spot to check is the circuit with a experience. This will make sure you unplug the unit before dealing with the control panel for safety the. Individual outlet a list of contact Information for electric fireplace will click, or hear...

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